Question

Question 19

1. Lisa believes that her employees perform tasks that are distasteful and highly stressful in nature, their goals are clear, and they suffer from low confidence. According to path-goal theory, Lisa should use a ________style to manage her employees.

   	A.	task-oriented
   	B.	directive
   	C.	participative
   	D.	achievement oriented
   	E.	supportive

2 points   

QUESTION 20

1. According to the textbook, which is/are true of negotiations?

   	A.	Integrative strategies should be avoided whenever possible.
   	B.	Negotiators who focus on dividing up a “fixed pie” (in which one party’s gain is the other party’s loss) reflect a distributive bargaining perspective.
   	C.	Integrative negotiators are far more likely to discover “win-win” solutions than those who adopt a distributive approach to negotiating.
   	D.	a and c are true.
   	E.	b and c are true.

2 points   

QUESTION 21

1. In discussing a problem you have with a coworker, you notice that the coworker acknowledges and agrees with your concerns. However, you believe he agreed with you to terminate the awkward conversation quickly, and you are not sure how sincere he was in acknowledging the problem. He probably used which conflict management approach?

   	A.	forcing
   	B.	compromising
   	C.	accommodating
   	D.	collaborating

Answer 1

Question 19

Ans: E) Supportive - It is the style of leadership employed when there is a requirement of guidance in the task to achieve a highly distressing task. This helps the leaders to show concern towards the employees and lift their spirits to utilize their maximum efficiency.

Question 20

Ans: E) b and c are true - Distributive style of negotiation is the one in which the focus is given on dividing the fixed pie at the same time, in case of integrative negotiation, the aim is to enlarge the pie and create a "win-win" situation. Under distributive negotiation, the parties will be able to create only a "win-lose" situation.

Question 21

Ans: C) Accommodating - This is the style of conflict management adopted when one party gives due importance to the relationship, rather than on the issue. In this case, the co-worker didn't want to continue the conversation fearing that it would become awkward, thus showing the importance given to the relationship. Accommodating style is the one method where the concerns of the opposite party is given priority no matter what.

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