Question

Analyze at least three issues contributing to homelessness.

Answer 1

Analyze at least issues

Write an issues register for the process above . Analyze at least the following issues: sometimes,a prescription cannot be filled because one or more surge in the

Prescription are not in stock .the customer only learns his when they come to pick up their prescription.

Oftentimes,when they customer arrived to pic up the drugs ,they find out that the have to pay more then what they expected because their insurance policy does not cover the drugs in the prescription,or because the durgs

In a very small number of cause,the prescription cannot be filled because there is a potentially dangerous interaction between one of the durgs in the prescription and other durges that the customer has been given in the past .the customer only finds out about this issues when they arrive to pic up the prescription.

Some prescription can be filled multiple times.this is call a "refill".Every prescription explicitly stated weather a refill is allowed and if so how many refills has been reached .the pharmacist then tried to call the doctor who issued the prescription to check if the doctor would allow an additional refill.the prescription is then left unfilled and the customer only finds it out when they arrive to pick -up the prescription.

Oftentimes, especially during peak time , cuz have to wait for more than 10 Minutes to pick up their prescription due to queues they find that having to come twice to the pharmacy (one for drop -off and once for pick up )

Sometimes,the customer arrived at the schedule time but the prescription is not yet filled due to delays in the prescription

Fulfillment process.when making assumptions to analyze these issues,you may choose to equate "oftentimes"with "20%of prescription","sometimes"with "50%of prescription"and "very small number of cause"with "1%of prescription"you may also assume that the entrie chain of

Pharmacis consists of 200 pharmacis that serve 4 million prescription a year and that the annual revenue of the pharmacy chain attributable to prescription is s200million .you may also assume that every time a customer is dissatisfied when picking up a prescription,the probability that this customer will not come back after this experience is 20%you may also assume that on average a customer requires five prescription per year

Taking the issues register as a basis ,apply Pareto Analysis to determine a subset of issues that should be addressed to reduce the customer churn due to dissatisfaction by at last 70%customer churn is the number of customers who stop consuming services offered by a company at means the number of customers who stop coming to the pharmacy due to bad customer experience.

Homeless

Fiftey-three homeless mentally ill patients were studied by two psychiatrists in a treatment setting in which data could be gathered from family members and other third parties as well .

All the patients were severely mentally ill when the homelessness immediately preceding the current admissions began .

For the study group ,the disabling functional deficits of major mental illness appeared to be important contributing to homelessness.

These deficits included disorganized thinking and actions,poor problem -solving skills , inability to mobilize oneself depression and paranoia that prevented acceptance of help .

Other important factor contributing to homelessness where the lack of a comprehensive and effective system of mental health care ,substance abouse combined with sever mental illness,and severely mentally ill persons, especially during their youth ,to pursue their life goals in an unrealistic or irrational way .