Question

A firm wants to conduct a performance evaluation on their bookkeeper.

1.Specify which aspects of this person’s performance are relevant to accounting organization.

2. Determine how to measure the performance of the person in this position. Make sure that the performance measures chosen to support the organization’s strategy and are valid and reliable.

3. Then discuss how would provide this employee with feedback on his or her performance for the period.

Answer 1

Aspects of performance relevant to an accounting organization.

The following are the aspects of accounting that are relevant to a person’s performance in an accounting organization.

1. Timely evaluation of financial documents and data.
2. Preparation of error-free internal financial reports.
3. Cash dealings.
4. Practical knowledge about accounting principles and practices.
5. Job Knowledge-It means knowledge regarding various aspects of the work.
6. Communication-A bookkeeper needs to communicate various matters related to the accounting books of records to various stakeholders namely accountants, management, etc.
7. Team work-Team work is very important because a bookkeeper needs to work with a number of other employees in an organization.
8. Problem-solving ability-A bookkeeper must exhibit a high level of problem-solving skills.

How to measure the performance of a bookkeeper.

The following are the measures that can be used while evaluating the performance of a bookkeeper.

• Making performance standards.
• Creation of an ecosystem that will help the organization to meet the set standards.
• Provide training for the achievement of performance standards.
• Identification of underperformers in terms of performance standards.
• Providing feedback regarding performance standards.

How to provide feedback to an employee on his or her performance.

The following things must be kept in mind while giving feedback to an employee.

1. Make a specific time to discuss the matters relevant to the feedback.
2. It is important to have documentary evidence when giving feedback.
3. An employee must be given feedback regarding his strengths and weaknesses.
4. Feedback must be a two-way conversation.