
Corporate Social Responsibility (CSR):
Corporate Social Responsibility is the view that a firm has to
contribute and do it's part to the betterment of the society. It is
philanthropic and charitable in nature. It gets the firm to engage
in ethically oriented practices.
The pyramid of Social Responsibility
- Economic Responsibilities - It is the basic responsibility of
the firm to present it's investors with attractive and adequate
returns on their investments. This can be done through maximizing
sales and minimizing costs. Making sure the dividend policy of the
firm is in the interest of the individual as well as it's investors
is of utmost importance.
- Legal Responsibilities - The legal responsibility of a firm is
to adhere to the laws laid down by the authoritative government. It
must comply with the existing labor laws, consumer laws, and
employee laws. It must also be in compliance with contractual
obligations.
- Ethical Responsibilities - The ethical responsibility of a firm
is to to what is right in the interest of its stakeholders
including customers, employees, and the general public. Doing what
is just and fair is the most important ethical responsibility of a
firm to do.
- Philanthropic Responsibilities - The philanthropic
responsibility of a firm is to do what is right for the society. It
is the responsibility of the firm to give back to the society. It
can fulfill its philanthropic responsibilities by providing
education and health programs to the public.
Requirements of a firm if it truly wants to be ethically and
socially responsible
The requirements are:
- No cheating in Auditing and reporting. Some firms cleverly
manipulate their auditing reports to get tax concessions. This must
be stopped if the firm wants to truly be ethically and socially
responsible.
- Recieve ethical training. To truly contribute to the society,
it is necessary to bring in ethical training into the regime at
some point.
- Verification by consumers and stakeholders. The stakeholders
and consumers must be brought into the picture because it is in
their best interest to provide social responsibility.
- Establishment of social accounting. Social accounting means the
communication of the economic and social benefits of social
responsibility actions to the general public.
- Stakeholder engagement. CSR is a great way to build reputation
in the eyes of its stakeholders. By getting them to engage in CSR
activities, it could be successful.