Give the name of organizations (need 3 example) that have quality problems with their products and...

Give the name of organizations (need 3 example) that have quality problems with their products and how they come up with "poor quality prevention system"

If u give me the unrelated answer or copy from where else. I will rate as wrong answer, thanks

Expert Solution

Three organisations that had quality problems with their products and they came up with " poor quality prevention system " are Hyundai, Samsung and KFC.

The quality issues faced by Hyundai in 90s were with poor engineering and design as quality became secondary to its expansion in United States. The company with change in Management took steps like having more engineers at helm of affairs to understand the technical problems. The company also partnered with market research companies to understand the issues faced by customer and the challenges specific to the US market so that they can consider in product design and maintenance.

Another company that faced quality problems was Samsung. The company faced issues with launch of its model Samsung Galaxy Note 7. The company had to remove the product from market to overcome the quality issues created by the product. The company identified the problems associated with product quality and tried to introduce more quality driven culture and focusing on customer satisfaction. The company communicated the steps taken to remove the defective product from the market and accepted the problem arising due to faulty components. It also assured its customers that it will internally introduce more stringent methods so that high product demands do not affect the quality of products.

KFC is a company that faced issues with its food products in some markets due to lack of training of its staff and lack of knowledge of the local customer preferences and market trends. The company took steps for quality improvement in the markets facing quality issues by training its staff and observe the effect on its business so that the company operations are focused on efficiency and customer service avoiding any quality issues to compete effectively with its competitors in fast food chain restaurants .

keosha answered 7 months ago

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