In: Operations Management
ORGANIZATIONAL BEHAVIOUR
INTRODUCTION
Organizational behavior is the study of both group and individual performance and activity within an organization. Internal and external perspectives are two theories of how organizational behavior can be viewed by companies. It is the field of study that investigates the impact that individuals, groups and structure have on behavior within organization. It is the study and application of knowledge about how people act within organizations. It is a human tool for human benefit. It applies broadly to the behavior of people in all types of organizations, such as business, government, schools and services organizations. It covers three determinants of behavior in organizations: individuals, groups, and structure.Organizational behavior is an applied field. It applies the knowledge gained about individuals, and the effect of structure on behavior, in order to make organizations work more effectively. Organizational behavior covers the core topics of motivation, leadership behavior and power, interpersonal communication, group structure and process, learning, attitude development and perception, change process, conflict, job-design and work stress.
GOALS OF ORGANIZATIONAL BEHAVIOUR
1.To describe: The first objective is to describe how people behave under various conditions. For example, as a manager, I have information about a particular junior officer that he comes office in late and leaves the office early.
2.To understand: The second goal of organizational behaviour is to understand why people behave as they do. Managers have to understand the reasons behind a particular action. For example, as a manager, I must find out the reason why the junior officer is coming late and going earlier.
3.To predict: Predicting future behaviour of employee is another goal of organizational behaviour. Usually, managers would have the capacity to predict why the employees are committed to the organization or not. For instance, I have to realize why he wants to leave my organization, how I can hold the officer in my organization, what should be done by me in this situation or what my role is etc.
4.To control: The final goal of organizational behaviour is to control and develop a friendly atmosphere for the organization. Since managers are responsible for the overall performance of an organization, they must develop workers’ teamwork, skill and commitment. Managers should take necessary action for themselves.
So, organizational behaviour is a human tool for human benefit. It is mainly used to analyse the human behaviour in all types of organizations, such as business, government, school and services organizations. So, in order to manage the human resources properly, we need describe, understand, predict, and control human behaviour.
CONCLUSION
Organizations might use to address issues related to the way people behave at work. In addition, you should now be familiar with the large number of factors, both within an individual and within the environment, that may influence a person’s behaviors and attitudes. In the coming years, society is likely to see a major shift in the way organizations function, resulting from rapid technological advances, social awareness, and cultural blending. organizational behaviour studies hope to enhance an organization’s ability to cope with these issues and create an environment that is mutually beneficial to the company as well as its employees.