My name is Michael Boyle and I am one of the owners and
founders of Mike Boyle's Strength and Conditioning in Woburn, North
Andover and Haverhill, Massachusetts. Basically, I have been doing
this for 33 years. I started out with the idea that I was going to
be an athletic trainer, went to Boston University for about 6
months as an athletic trainer and then realized that that wasn't
what I wanted to do and that I was going to do strength and
conditioning so I resigned my full-time paid position and started
volunteering and I was basically a volunteer strength coach and a
bartender for the better part of 6 or 7 years and then gradually
started shifting, a little more strength and conditioning, a little
less bartending and then eventually a point where I didn't need to
bar tend anymore. But the big thing is, I'm not going to say it
because now I got you here, getting on the scale every week and
realizing that, okay, I've got to get that proper tool. So we
probably have three relatively distinct customers, let's say. We've
got an adult customer who's training in a small group. We've got an
adult customer who's training one on one and then we've got a young
athlete customer. That's really the vast majority. Your
professional athlete sort of morph between the two over time
because they start out as that young filet mignon guy or girl when
they're 18, 19, 20, 21 but suddenly we've had some that now are in
their late 30s and some even into their early 40s and now they're
much more like our older adult client. I always say with some of
our older professional athletes we just want to get you back and
make money again, go back, get paid another year. I tell our
coaches all the time that we're in the life changing business,
we're not in the strength and conditioning business. We're not in
the personal training business. We have the capacity. We probably
have greater capacity than your doctor does to change your life. I
don't hire the narcissist. I always say your clothes should fit.
They shouldn't look like you bought them from your little brother
or your little sister and you really should care about the people
that you're training. If you don't care that they're getting better
than you're in the wrong field.
[ Music ]
>> Five each side, step forward, step to the side, open
up those hips. I think that's one of the biggest thing as personal
trainer is that you really need to have that connection and you
create a friendship. It's more than just like, you know, a piece of
paper. All right, write down your three goals, let's go. We get to
that point after a while when they feel comfortable with you and
they trust you and then we go from there. It's like all right, what
are you working for, because everyone has a why. My name is Ana
Tocco, I'm a strength coach and personal trainer here at Mike
Boyle's Strength and Conditioning and I am the nutrition and
wellness coordinator as well. Where do I struggle? I think probably
sometimes my own discipline. Like, I think that's why sometimes I
hold account other people so much because sometimes I need that
accountability on me.
>> Drive! Pop! Okay, 10 off the wall. I'd like to
describe my style as a chameleon because I have to change in order
to adhere to many different walks of life. I train high school
students as well as moms, dads, seniors. So I like to adapt based
on the client that I'm working with. For the most part I like to be
high energy. I like to, you know, I'm a results driven trainer,
coach, so I like to make sure I give people, I kind of meet their
mood where they are. I kind of want to see what kind of mood people
are in that day and then I'm going to kind of adapt and give them a
workout that kind of will either help make their day better or calm
them down if they're having a rough day or whatever it may be. My
name is Marco Sanchez, I'm a strength and conditioning coach and
massage therapist at Mike Boyle's Strength and Conditioning.
Mike Boyle needs to hire trainers to work with clients at his
gym. He has conducted a job analysis and determined which tasks
people in the job need to perform. He is aware that people with
certain underlying personality factors will be a natural fit for
the job, while other people may need more development and coaching
to perform well. He asks you to analyze which personality factor
relates to each job task.
1. Trainers need to stay in excellent physical condition
themselves and always show up on time for the classes and personal
training sessions they are scheduled to lead. Which personality
factor is most important to perform this task successfully?
Openness to experience
Agreeableness
Conscientiousness
Emotional stability
Mike tells you he’s heard that different problem-solving
styles, based on the work of Carl Jung, predispose people to feel
more satisfaction doing certain kinds of work. He is also
interested in using the Myers-Briggs Type Indicator (MBTI) to help
his employees leverage their strengths and develop their
weaknesses, as well as to better understand each other’s preferred
ways of working. He asks you what problem-solving style tends to
align with