Question

In: Operations Management

ease read the case and answer the questions at the end. Please respond to two of...

ease read the case and answer the questions at the end. Please respond to two of your peers. Do you agree or disagree?

Josh's Toy Manufacturing is a manufacturer of small toys that are included in kids' meals at fast-food restaurants. Josh's uses plastic injection technology to produce toys efficiently. Price is the main criterion restaurant chains use to determine whether they will buy toys from Josh's or some other manufacturer.

One assembly line for toy manufacturing at Josh's has four machines. Each machine requires an operator. Operator skill is important since an effective operator can often manufacture toys twice as fast as an ineffective operator. The four operators on the assembly line at Josh's were hired a year ago when the new line began operation. Machine 1 is very loud, making its operation the least desirable job. Machines 2 and 3 are very similar and require operators to constantly push a variety of levers. Working on Machine 4 is the easiest job, as the operator does little more than monitor progress and push buttons. The four operators currently rotate every hour so that each operator spends two hours on each machine during an eight-hour workday.

Supervisors have noted that production output varies depending on which operator is working on which machine. The chart shows this variance.

Analysis suggests that lower production during Hour 2 mostly results from Fred's having trouble working with Machine 1. The noise bothers him more than the others, and he often takes short breaks to walk away from the machine and regain his composure. The relative high productivity during Hour 3 can be traced to having Bonnie work on Machine 4. Bonnie finds it especially difficult to work on Machines 2 and 3.

Given their current production process, the four operators produce an average of 2,610 units each day. If they worked all day in the Hour 3 configuration they could average 3,200 units each day, which would be a production increase of over 22 percent.

Questions:

  1. Do you recommend that the four machine operators continue to switch machines every hour? Would you recommend that the operators be permanently assigned to the machines they currently operate during Hour 3? What do you think would be the consequences of any changes you might recommend?
  2. How can the principles of the mechanistic approach to job design inform a decision about how to assign workers to machines? What about the principles of the motivational approach? the perceptual approach? the biological approach?
  3. How could job analysis be used to improve this assembly line?

Solutions

Expert Solution

1)

I would not propose the hourly turn of representatives; it is apparently genuinely an inefficient work structure. From my perspective, partition would be progressively suitable for the foursome. Unmistakably, Bonnie should not to work machines 2 and 3 and Fred should not to work machine 1. I do consider, be that as it may, for what reason hasn't Fred been given hearing security prosperity gear? Besides, would that change his level of gainfulness on the machine? I would endorse the executive assignments of Hour 3 since those assignments seem to make the laborers the best.

In case I propose Bonnie - or some other individual undoubtedly - to forever work machine 4, the other 3 chairmen may consider her to be having the most direct action and feel like they have been absurdly treated. In case they are hopeless and feel wronged, capability won't help much since happy, recognized specialists bolster their managers.

The undertaking changes would should be inspected with the total of the executives so no one feels like they got the most exceedingly terrible piece of the arrangement.

2)

In the negligent manner to manage work structure, measures of intelligent organization are used to choose the most gainful procedures for completing work assignments. Each representative is depended upon to learn and follow procedures that achieve conveying product and ventures as quick as would be judicious. This strategy would forever consign the executive undertaking of Hour 3 as that is when efficiency is at its zenith.

The influential system is stressed over arranging occupations to extend workers' trademark motivation. Trademark motivation rises when representatives feel that their work gives profundity, obligation, and data on results.

I would go with Hour 3 again, as that is where they are the best results and each executive would understand that they are the best at their consigned task.

Right when the perceptual procedure is used, occupations are organized with the objective that workers can without a doubt procedure critical information. Rigging is made to rework work, and incident neutralization is a center intrigue.

This technique would moreover get the undertaking of Hour 3, be that as it may, an effort would be made to streamline the consecutive development framework process. Possibly modify the machines?

The common procedure incorporates organizing businesses to thwart physical injury. Apparatus is used to decrease exhaustion and necessity for over the top advancement. Workers are moreover indicated models, for instance, keeping up extraordinary physical position.

As showed by this system, Hour 1 and Hour 2 assignments would be indiscreet as Bonnie can't work machines 2 and 3 and Fred can't work machine 1.

3)

Occupation examination could improve the successive development framework by wanting to all the almost certain understand the physical solicitations of working the various machines. Perhaps working Machine 1 is on numerous occasions all the all the more mentioning as working machine 4.

In which case, Josh's Toy Manufacturing could rotate the overseer 1 consistently around late morning as to not incapacitate one individual absolutely or cause them to feel like they are being dealt with absurdly.

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