Question

In: Operations Management

If you encounter a challenge that is not clearly defined, has no set response, is conflictual,...

  1. If you encounter a challenge that is not clearly defined, has no set response, is conflictual, and, since you cannot rely on existing authority to resolve, requires new learning, you have discovered a(n):

    a.

    Adaptive challenge

    b.

    Actualized challenge

    c.

    Technical challenge

    d.

    Tenuous challenge

2 points   

QUESTION 5

  1. When he was promoted to supervisor, Jake was careful not to push his team too hard as a way of avoiding interpersonal conflict. He made sure that his unit got enough done to meet management expectations but he kept the mood in the office light, friendly, and fun, even if that meant compromising a little productivity. After all, wasn't balancing people and productivity a key to good leadership practices? Jake is exhibiting a _____________________ leadership communication style.

    a.

    Middle of the Road Management

    b.

    Country Club Management

    c.

    Team Management

    d.

    Engaged Management

2 points   

QUESTION 6

  1. Dan believes that his employees need someone with a firm hand to guide them or else his business will falter under their lackadaisical attitudes. To make things crystal clear, he has shop rules posted prominently on each employee locker and in the break room and he spends a great deal of time during the day on the production floor making sure that everything is ship shape. Anyone who is caught slacking is written up and brought into his office for talk to make sure they understand where he is coming from. This is an example of someone who engages in __________________________ communicative behavior.

    a.

    Laissez-Faire

    b.

    Authoritarian

    c.

    Democratic

    d.

    Informational

Solutions

Expert Solution

Answer: (a) If you encounter a challenge that is not clearly defined, has no set response, is conflictual, and, since you cannot rely on existing authority to resolve, requires new learning, you have discovered a adaptive challenge.

Adaptive challenges refer to situations where there are no known solutions to the problem or cases where there are too many solutions but no clear choices. Adaptive challenges are by nature, adaptive, which also means they are fluid and change with circumstances

Ques 5) (c) Jake is exhibiting a team management leadership communication style.

Ques 6) (b) Dan believes that his employees need someone with a firm hand to guide them or else his business will falter under their lackadaisical attitudes. To make things crystal clear, he has shop rules posted prominently on each employee locker and in the break room and he spends a great deal of time during the day on the production floor making sure that everything is ship shape. Anyone who is caught slacking is written up and brought into his office for talk to make sure they understand where he is coming from. This is an example of someone who engages in authoritative communicative behavior.


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