In: Operations Management
21. The James Charities annual fund-raising drive is scheduled
to take place next week. Donations are collected during the day and
night, by telephone, and through personal contact. The average
donation resulting from each type of contact is as follows:
Phone |
Personal |
|
Day |
$2 |
$4 |
Night |
$3 |
$7 |
The charity group has donated enough gasoline and cars to make
at most 300 personal contacts during one day and night combined.
The volunteer minutes required to conduct each type of interview
are as follows:
Phone (min) |
Personal (min) |
|
Day |
6 |
15 |
Night |
5 |
12 |
The charity has 20 volunteer hours available each day and 40
volunteer hours available each night. The chairperson of the
fund-raising wants to know how many different types of contacts to
schedule in a 24-hour period (i.e. 1 day and 1 night) to maximize
total donations.
Formulate the linear programming model for this problem
first and then solve it using Excel.
21.
Let, xij = number of j type of contacts assigned to period i in one day where j = {Phone=1,Personal=2} and i ={Day=1,Night=2}
objective is to maximize donation = max 2x11+4x12+3x21+7x22
subject to,
x12+x22 <= 300 (Max personal contacts)
6x11+15x12 <= 60*20 (Max volunteer hours per day)
6x11+15x12 <= 1200
5x21+12x22 <= 60*40 (Max volunteer hours per night)
5x21+12x22 <= 2400
xij >= 0
Solving in solver we get,
Optimal category of contracts:
Phone contacts in Day = 200
Personal contacts in Day = 0
Phone contacts in Night = 480
Personal contacts in Night = 0
Maximized donation : $1840
Solver screenshot
Solver formula
Solver window