Question

1. Explain how you could use an agile design process for developing online training.
2. What are wearables? How might they be useful for training and learning?

Answer 1

ANS1. AN AGILE DESIGN PROCESS FOR DEVELOPING ONLINE TRANING

1.The first step in AGILE eLearning design is aligning with the needs and goals of both the learner and the organization. This may include an in-depth analysis of the current online training program, performance gaps, and how the training must evolve to meet the growing needs of the company and its staff. eLearning developers should also identify the desired outcomes and how the online training program will serve to meet these outcomes.

2.GOAL SET: Once you have developed a clear set of goals, desired outcomes, and objectives, it's time to gather resources and determine how you are going to tackle the issues at hand. Carefully examine all of the tasks, skills, and information that employees need to know, and then gauge their current proficiency levels. Choose tools, software, and systems that are going to help them get from point A to point B most effectively.

3.The third step in the AGILE approach consists of 2 phases. First, you must iteratively develop a solution that addresses the problem or conveys the key takeaways. The primary goal is to create an online activity, module, or lesson that offers employees all of the skills or information they require to improve their performance. After doing so, you must then move onto implementing the solution based on the timeline you've set. To do so, determine the ideal online training activities based on the background, needs, goals, and preferences of your employees. Enlist the aid of your eLearning team or collaborators to develop a prototype, carry out user testing, and then make any necessary revisions. When your finished product is complete you can deploy it to your corporate learners. Once again, conduct research to identify their preferred delivery methods, such as what mobile devices they commonly use to access the online training materials.

4.Leverage: After the core online training materials have been developed and deployed, you should then decide how you are going to offer ongoing support to your employees. This will be done by leveraging all of the resources at your disposal, including your staff members, technology, and tools. The key is to create online training materials that capitalize on the software and systems you are currently using.

5.The final step in the AGILE process is to evaluate the effectiveness of your online training program. This also includes developing criteria so that you are able to measure your online training effectiveness and determine if the desired outcomes have been achieved.

ANS2). WEARABLES AND HOW ITS USEFUL FOR TRAINING AND LEARNING

WEARABLES: Wearables are electronic technology or devices incorporated into items that can be comfortably worn on a body. These wearable devices are used for tracking information on real time basis. They have motion sensors that take the snapshot of your day to day activity and sync them with mobile devices or laptop computers. After the invention of smartphones, wearable electronics are the next big innovation in the world of technology.Even before the wearable technology entered the consumer market, these wearable devices were used in the field of military technology.

USES OF WEARABLES FOR TRANING AND LEARNING

1.Real-time support resource: If an employee needs support from a supervisor or manager, they can use wearable technology gadgets to get the help they need immediately. Video chats, instant messages, and emails are all accessible via smart devices, which means that employees can instantly address concerns and ask questions without taking time away from their job responsibilities.

2.Improved Safety: There are numerous ways that wearables can improve employee safety, such as connecting employees in emergency situations like natural disasters or shootings. If all employees are equipped with a wearable device in these situations, “not only do you know where all your associates are, but you can talk to them immediately,” Pizano says. “You get significantly more communication and better coordination during emergency situations, which, in this day and age, is becoming so much more important than ever before.”

3.Efficient use of company resources: Wearable technology can significantly reduce training costs, as it cuts down on the number of scheduled training sessions you will need to hold each year, which equates to fewer paid training hours. It also gives organizations the opportunity to onboard their employees more efficiently. Instead of spending days getting familiar with the products and services, new hires can view all of the information on their smartwatches or glasses.

4.Seamless collaboration in the workplace: If you’ve been trying to boost collaboration in the workplace, then wearable technology is going to be an invaluable resource. Employees can communicate with one another, collaborate on projects, and ask their co-workers a question whenever, wherever. If they are in the middle of a transaction and need to know how to access a feature in the POS, they can ask a supervisor via instant messaging.

5.In-depth product knowledge training: Most product knowledge training materials in today’s workplace consist of paper printouts or basic descriptions on the screen. Just imagine how much more beneficial and informative product knowledge training could be with the use of wearable technology. Employee could view three-dimensional examples of the product, swipe to move it around and view it from every angle, then tap on various elements of the item to view its specs and benefits. They would be able to fully explore every aspect of the product without even leaving the sales floor. Not only does this increase profits and customer satisfaction.