Q1. define the term stakeholders. identify who are the following stakeholders relevant to the municipality and...

Q1. define the term stakeholders. identify who are the following stakeholders relevant to the municipality and describe their specific concerns, using appropriate examples for each one.

a. Customers

b. Suppliers

c. Strategic Partners

d. Society

e. Owners

Expert Solution

Stakeholder - A stakeholder is a party that has an interest in an organization and can either affect or be affected by the business. The primary stakeholders in a typical corporation are its investors, employees, customers, and suppliers.

In the case of a Municipality of a city, the stakeholders would have the below concerns:

Customers - The customers of a municipality would be the people of the city for which the municipality works. The people would have concerns like waste management, upkeep of street lights, etc.
Suppliers - The suppliers would be the organization which supplies inputs to the municipality. For example, lights bulbs for streetlights, maintenance for vehicles employed at the office. Their concerns would be payments for the inputs on time and continued service.
Strategic Partners - Organizations that collaborate with the municipality would come under Strategic Partners. These include private companies, NGOs, media, etc. Their concerns would include the direction where the partnership is headed. An NGO would need help from the municipality to be able to perform activities to help people.
Society - A society expects public happiness from the municipality. This would include access to good roads, a good drainage system, basically anything that makes the people in the society happy.
Owners - The owners of a municipality would be its management. The management is concerned about the municipality's employees, its suppliers, its customers, etc. They need to make strategies to tackle issues that are most pressing and should be handled urgently.

keosha answered 2 weeks ago

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