Case study - customers
Businesses of all sizes are finding Facebook, Twitter, and other
social media to be powerful tools for engaging customers,
amplifying product messages, discovering trends and influencers,
building brand awareness, and taking action on customer requests
and recommendations. Half of all Twitter users recommend products
in their tweets. About 1.6 billion people use Facebook, and more
than 30 million businesses have active brand pages, enabling users
to interact with the brand through blogs, comment pages, contests,
and...