Question

A waiter takes an order at a table, and then enters it online via one of the six terminals located in the restaurant dining room. The order is routed to a printer in the appropriate preparation area: the cold item printer if it is a salad, the hot-item printer if it is a hot sandwich or the bar printer if it is a drink. A customer’s meal check-listing (bill) the items ordered and the respective prices are automatically generated. This ordering system eliminates the old three-carbon-copy guest check system as well as any problems caused by a waiter’s handwriting. When the kitchen runs out of a food item, the cooks send out an ‘out of stock’ message, which will be displayed on the dining room terminals when waiters try to order that item. This gives the waiters faster feedback, enabling them to give better service to the customers. Other system features aid management in the planning and control of their restaurant business. The system provides up-to-the-minute information on the food items ordered and breaks out percentages showing sales of each item versus total sales. This helps management plan menus according to customers’ tastes. The system also compares the weekly sales totals versus food costs, allowing planning for tighter cost controls. In addition, whenever an order is voided, the reasons for the void are keyed in. This may help later in management decisions, especially if the voids consistently related to food or service. Acceptance of the system by the 3employees is exceptionally high since the waiters and waitresses were involved in the selection and design process. All potential users were asked to give their impressions and ideas about the various systems available before one was chosen.

Please identify the business rules, the entity relationship diagram and the potential database tables, using common sense and the information provided in this case (20 points with 5 points for legend).

In the light of the system, describe the decisions to be made in the area of strategic planning, managerial control and operational control? What information would you require to make such decisions? (10 points)

what would make the system a more complete MIS rather than just doing transaction processing? (10 points)

Please do not copy and paste the other answer to this question from chegg which are NOT correct or thought out!

Answer 1

Answer1:

A management data system (MIS) is AN organized combination of individuals, hardware, communication networks and knowledge sources that collect remodel and distribute info in a company. AN MIS helps to decide by providing timely, relevant and correct info to managers. The physical elements of AN MIS embrace hardware, software, database, personnel and procedures.

Management info is a crucial input for the economical performance of varied social control functions at completely different organization levels. The data system facilitates deciding. Management functions embrace coming up with, dominant and deciding. Deciding is that the core of management and aims at choosing the simplest different to attain an objective. The choices are also strategic, military science or technical. Strategic choices are characterized by uncertainty. The future-oriented and relate to the looking activity. Military science choices cowl each coming up with and dominant. Technical choices pertain to the implementation of specific tasks through applicable technology. Sales region analysis, analysis, annual budgeting, and relocation analysis are samples of decision-support systems and management info systems.

There are three areas within the organization. They’re strategic, social {control} and operational control.

Strategic choices are characterized by uncertainty. The choices to be created within the space of strategic coming up with are future-oriented and relate on to coming up with activity. Here primarily coming up with for future that's budgets, target markets, policies, objectives etc. is done. This can be primarily a ranking wherever the latest info on the food things ordered and breaks out percentages showing sales of every item versus total sales is provided. The ranking wherever strategic coming up with is finished compares the weekly sales totals versus food prices, permitting coming up with for tighter price controls. govt support systems operate at the strategic level, support unstructured deciding, and use advanced graphics and communications. Samples of govt support systems embrace sales trend prognostication, operative set up development, budget prognostication, profit coming up with, and workforce coming up with.

The decisions to be created within the space of social control are mostly dependent upon the data offered to the decision-makers. It’s primarily a middle level wherever the look of menus is finished and whenever an order is voided, the explanations for the void are keyed within which later helps in management choices, particularly if the voids are associated with food or service. The social control that's middle level conjointly gets client feedback and is liable for client satisfaction.

The decisions to be created within the space of operational management pertain to the implementation of specific tasks through applicable technology. This can be primarily a lower level wherever the waiter takes the order and enters it on-line via one among the six terminals situated within the edifice feeding area and also the order is routed to a printer within the applicable preparation space. The item’s ordered list and also the several costs are mechanically generated. The cooks send AN ‘out of stock’ message once the room runs out of a food item, that is largely displayed on the feeding area terminals once the waiter tries to order that item. This primarily offers the waiters quicker feedback, facultative them to allow higher service to the purchasers. Group action process systems operate at the operational level of the organization. Samples of group action process systems embrace order trailing, order process, machine management, plant planning, compensation, and securities commercialism.

The information needed to form such a call should be such it highlights the difficulty spots and shows the interconnections with the opposite functions. It should summarize all info concerning the span of management of the manager. The data needed to form these choices are often strategic, military science or operational info.

Advantages of a web pc system:

· Eliminates carbon copies

· Waiters’ handwriting problems

· Out-of-stock message

· Faster feedback, helps waiters to serve the purchasers

Advantages to management:

· Sales figures and percentages item-wise

· Helps in coming up with the menu

· Cost accounting details

Answer2:

If the management provides a comfortable incentive for potency and results to their customers, it'd build the system a lot of complete MIS so the MIS ought to support this culture by providing such info which can aid the promotion of potency within the management services and operational system. It’s conjointly necessary to check the keys to a roaring govt data system (EIS) development and operation. Call support systems would conjointly build the system a whole MIS because it constitutes a category of computer-based info systems together with knowledge-based systems that support decision-making activities. DSSs serve the management level of the organization and facilitate to form choices, which can be chop-chop dynamical and not simply per advance.

Improving personal potency, expediting problem-solving (speed up the progress of issues finding in AN organization), facilitating social communication, promoting learning and coaching, increasing structure management, generating new proof in support of a call, making a competitive advantage over the competition, encouraging exploration and discovery on the part of the decision-maker, revealing new approaches to wondering the matter house and serving to modify the social control processes would build the system a whole MIS instead of simply doing group action process.