Question

In: Operations Management

Just make it very simple For any of the business-related projects you are familiar with, provide...

Just make it very simple

For any of the business-related projects you are familiar with, provide a brief overview to remind everyone of the project. After the overview, describe the project performance measurement and evaluation system. Did it measure the important aspects of the project? Why or why not? What changes would you recommend?

Solutions

Expert Solution

I would refer to the Background verification Project in the organization in which the main goal was to create an employee profile in the Background Verification Portal and screen all the candidates of the concerned project or Department.

This includes multitasking with various checkpoints involved. This project performance or success rate was based on the number of candidates screened on time out of the total candidates available. This could be a more challenging situation as more of them need to be contacted and details need to be updated on time.

This project involves a team of 5 members. One member to check with recruiters to get the data of the shortlisted candidates. This collected data is analyzed by the second candidate and he makes calls to all the candidates and informs about the screening process and then about the communication and point of contact. Third-person would initiate the checks from the concerned employment verification portal and speak to the candidates informing about the todo list and steps that need to follow. The fourth one would follow up with the vendor to get the reports on time and upload them to the HR portal. The fifth candidate is responsible for validating the reports and publishing the MIS reports on time to various stakeholders.

In regards to project performance, Background verification should be completed prior to the project allocation. This will be the key indicator of the success rate of the project. Let us take an example, If we get a list of 100 candidates and we do screening for all of them and Turn Around Time for the completion is 21 days. We need to ensure that all the 100 candidates must be screened and report to be uploaded on the portal within the given time fra e of 21 days. Any delay in this will cause the efficiency of the projected to decrease. This will have a major impact on many systems including project allocations and billing. This measures the important aspect of the system.

Changes recommended for this project should be compliance and retention. As we know we deal with personal information of the candidates' Compliance should be dealt more strictly all the data we get should be handled very confidentially. We also observe that this process is taking 21 days of time to complete we need to interact with selected candidates for multiple times this causes security concerns to candidates and they might resign in the mean time. So we need to ensure that all the candidates are retained in the process.

Hence from the above description we can conclude the listed points.


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