In: Operations Management
Complete the following sentence with the correct term.
A manager with many direct subordinates has a wider __________(Options:span of management/accountability/authority/responsibility) than does a manager with only a few subordinates.
___________(Staff authority/Accountability/Work specialization/span of management) is involved when your manager reviews your performance and evaluates your outcomes.
Management at Work
Bricks ‘n’ Bats makes children’s toys. The CEO is reorganizing the company to adjust to several changes in the environment. One is the increasing sales of toys online instead of in brick-and-mortar stores. Another is a trend toward less gender orientation in the marketing of toys, as evidenced by Target’s decision to stop labeling many children’s products as for boys or for girls. Yet another change is parents’ growing preference for toys that allow their children to build or make unique creations as well as for educational toys that teach science, math, and other topics. As the CEO considers various organizational structures, he hires you as an expert consultant.
Answer the question posed by the CEO of Bricks ‘n’ Bats.
“Where would it make sense for managers to have wide spans of control?” Check all that apply.
In shipping, where most employees are very experienced and highly trained
In manufacturing, where most employees perform similar tasks that don’t change much over time
In logistics, where employees need to coordinate with several other areas to do their work
In marketing, where most employees and contractors work out of their homes located across the country
Management at Work
Brian, Cedric, Daesun, Nick, and Jake are wool blanket makers, all of whom perform the following steps each year:
1. | Raise and take care of sheep |
2. | Shear sheep to obtain pounds of wool |
3. | Prepare wool to be turned into blankets |
4. | Weave blankets |
5. | Bring blankets to market for sale |
Suppose Brian proposes that—instead of each man performing all five tasks—they divide the tasks so that Brian raises and takes care of all the sheep, Cedric shears the sheep to obtain the wool, Daesun prepares the wool to be turned into blankets, Nick makes the blankets, and Jake brings the blankets to market for sale.
The men agree to this proposal and find that specialization yields both positive and negative outcomes.
In the following table, indicate which of the following outcomes reflect likely benefits and which reflect possible drawbacks of the men’s new work structure.
Outcome |
Benefit |
Drawback |
|
---|---|---|---|
If it used to take each man 4 hours to monitor one fifth of the sheep, it now takes Brian less than 20 hours to monitor all the sheep. | |||
The workers may focus on their own needs and not understand or be concerned with the needs of the four workers doing different jobs. | |||
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A manager with many direct subordinates has a wider span of management than does a manager with only a few subordinates.
Accountability is involved when your manager reviews your performance and evaluates your outcomes.
Answer the question posed by the CEO of Bricks ‘n’ Bats. “Where would it make sense for managers to have wide spans of control?” Check all that apply.
In shipping, where most
employees are very experienced and highly
trained
In marketing, where most
employees and contractors work out of their homes located across
the country
Outcome |
Benefit |
Drawback |
|
---|---|---|---|
If it used to take each man 4 hours to monitor one fifth of the sheep, it now takes Brian less than 20 hours to monitor all the sheep. |
✔ |
||
The workers may focus on their own needs and not understand or be concerned with the needs of the four workers doing different jobs. |
✔ |
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