Question

Question 1

Which kind of conflict is most likely to result in better team outcomes like increased energy and creativity, rather than negative feelings and poor team performance? (pick one)

a) A high amount of process conflict where it is hard for the team to figure out how to delegate

b) A moderate amount of relationship conflict where everyone somewhat dislikes each other

c) A low level of overall conflict, where people avoid discussing problems

d) Moderate conflict focused on the task in a supportive environment

Question 2

Mismatches in shared mental models can be (pick one):

a) an antecedent or stage 1 in the group conflict process model.

b) a cause of team composition.

c) competing conflict intentions.

d) a dysfunctional outcome of group conflict.

Question 3

Which of these are, based on the literature, true of the relationship between conflict and team diversity? (pick all that apply)

a) Demographic diversity can lead to more conflict and less cohesion.

b) Multicultural diversity can lead to more task conflict and more creativity, but also potentially more dysfunction.

c) Multidisciplinary diversity can lead to more conflict and more creativity, but also more dysfunction.

d) Background knowledge diversity can lead to less conflict overall.

e) How diversity leads to conflict can also depend on how conflict is expressed in different cultures.

Question 4

When Lydia engages in conflict, her intention and style is moderately high on both the dimensions of assertiveness and cooperativeness. Which is her style? (pick one)

a) Accommodating

b) Compromising

c) Competing

d) Collaborating

Question 6

Sofia is trying to sell a used laptop to Darius; they are haggling over the price. Sofia wants at least $100, but Darius doesn’t want to spend more than $110. This type of negotiation is called:

a) Integrative bargaining

b) Distributive bargaining

c) Tactical bargaining

d) Process bargaining

Question 7

Which one of these is the best example of a person weighing their BATNA (Best Alternative to a Negotiated Agreement) in a negotiation? (pick one)

a) Patricia is negotiating for a job as a data scientist with CoolKidz, a web startup, and wants to know about their sick and annual leave policies as well as their salary offers.

b) Pedro recognizes that feeling good about the process of a negotiation leads to better job satisfaction; people are less likely to leave the job within a year regardless of the outcome of the negotiation if the process is perceived as fair.

c) Paloma has a job offer after graduation to make $50,000 a year doing data science at CapitalOne. She is currently negotiating with CoolKidz, a web startup, to be a data scientist there, and she realizes that she will not take any offer under $50,000 a year.

d) Phillip takes advantage of the clarification and justification part of the negotiation process in selling a used car to educate the buyer about the history of the car and how well it was maintained.

Question 8

According to the chapter, there is ample research that men are more likely to negotiate for higher salaries than women. According to the research described in the chapter, in what situations is this gender difference smaller, and/or are women likely to be just as successful/good at negotiating as men? (pick all that apply)

a) When negotiating on behalf of another person.

b) When women act as aggressively as men in negotiation.

c) When negotiators have experience.

d) When the range of negotiated settlements is structured and unambiguous.

e) When acting against stereotype.

Answer 1

Question 1 Which kind of conflict is most likely to result in better team outcomes like increased energy and creativity, rather than negative feelings and poor team performance? (pick one)

d) Moderate conflict focused on the task in a supportive environment because when teams focus on accomplishing the tasks in a supportive environment, the moderate mismatch of opinions leads to barin storming and generation of new varied ideas that help in having a 360 degree approach to the task at hand.

Question 2 Mismatches in shared mental models can be (pick one):

b) a cause of team composition. Everyone in the team setup is ought to have varied mental modles because of their life's experiences, circumstance and education. This when used in a positive congenial manner can lead to a team composition where these mental models become an asset to team accomplishments irrespective of diversities

Question 3 Which of these are, based on the literature, true of the relationship between conflict and team diversity? (pick all that apply)

b) Multicultural diversity can lead to more task conflict and more creativity, but also potentially more dysfunction. This purely depends upon the individual perspective of team members to make it a dysfunction or make it work in favour of the team goals. thereby making multicultural diversity to enhance creativity rather than conflict.

e) How diversity leads to conflict can also depend on how conflict is expressed in different cultures. By far team members had already had their shares of life experiences both at workplace and personal setups. That definitely has an impact of their thinking and the way ther percieve things.

Question 4 When Lydia engages in conflict, her intention and style is moderately high on both the dimensions of assertiveness and cooperativeness. Which is her style? (pick one)

a) Accommodating

Question 6 Sofia is trying to sell a used laptop to Darius; they are haggling over the price. Sofia wants at least $100, but Darius doesn’t want to spend more than $110. This type of negotiation is called:

a) Integrative bargaining

Question 7 Which one of these is the best example of a person weighing their BATNA (Best Alternative to a Negotiated Agreement) in a negotiation? (pick one)

c) Paloma has a job offer after graduation to make $50,000 a year doing data science at CapitalOne. She is currently negotiating with CoolKidz, a web startup, to be a data scientist there, and she realizes that she will not take any offer under $50,000 a year.

Question 8 According to the chapter, there is ample research that men are more likely to negotiate for higher salaries than women. According to the research described in the chapter, in what situations is this gender difference smaller, and/or are women likely to be just as successful/good at negotiating as men? (pick all that apply)

c) When negotiators have experience.

d) When the range of negotiated settlements is structured and unambiguous.