In: Operations Management
1. An _____________________ is a story or anecdote that provides an example of an idea, issue, or problem the speaker is discussing – almost ensures audience interest.
2. Every well-prepared speech has three major divisions: the 1. ______________, the ______________, and the _______________.
3.There are three general purposes for speeches: to __________, to ____________, and to _______________,
4. A clearly _____________speech helps our audience remember what you say.
5.____________________ is a process that involves selecting, attending, understanding, and remembering.
1) An ----------- is a story or anecdote that provides an example of an idea, issue,or problem the speaker is discussing- almost ensures the audience interest.
Illustration. Illustration always almost ensures audience interest. It provides an example of an idea.
An _____________________ is a story or anecdote that provides an example of an idea, issue, or problem the speaker is discussing – almost ensures audience interest.
2) Every well prepared speech has three major divisions: the 1. ------, the --------------- , and the ----------.
The introduction, the body, and the conclusion. In a good well prepared speech these three divisions are very important.
3) There are three general purposes for speeches: to-------,to-----------, and to--------.
Inform, persuade, entertain. Three general purposes for speeches is to inform i.e to share information with the listeners ,To persuade them, to entertain them so that they have good time to relax, smile and laugh.
4) A clearly ---------- speech helps our audience remember what you say.
Logically structured. If a speech is logically structured then the audience will remember it.
5) ------------ is a process that involves selecting, attending, understanding, and remembering.
Listening. Listening is a process that involves selecting, attending, understanding and remembering. These are the six basic stages of the listening process.