Question

How could you reduce the costs of your remote access service?

Answer 1

Browser-based remote access services offer both cost and ease-of-use advantages. Web browsers are already present on nearly every computing device, public or private, large or small. Web-based solutions use this browser and dynamically downloaded code to avoid installing and configuring VPN client software on the worker's device. This approach facilitates remote access from just about anywhere and can significantly reduce per-user VPN administration costs. Savings are even greater for companies that eliminate corporate laptops by leveraging existing desktops for Web-based remote access.

Managed services are attractive because they free up capital, reduce ongoing operational costs, and decrease the need for security expertise. In-house VPNs require capital investment in customer premises equipment and lengthy setup, but network-based managed services do not. These savings continue after installation because in-house administration is usually more expensive than monthly managed service fees. Providers can offer managed services at lower cost by realizing economies of scale, and customers can leverage the provider's infrastructure and staff to offload most administrative tasks.