In: Operations Management
South Shore Construction builds permanent docks and seawalls along the southern shore of Long Island, New York. The following data show quarterly sales revenues (in $’000s) for the past 5 years.
Quarter |
Year 1 |
Year 2 |
Year 3 |
Year 4 |
Year 5 |
1 |
20 |
37 |
75 |
92 |
176 |
2 |
100 |
136 |
155 |
202 |
282 |
3 |
175 |
245 |
326 |
384 |
445 |
4 |
13 |
26 |
48 |
82 |
181 |
Question 4
Now make adjustments for trend and seasonality.
Question 5
Using the method in Question 4, calculate forecasts for each of the 4 quarters of Year 6. These forecasts should be adjusted for both trend and seasonality.
a.
Quarter | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | Total |
1 | 20 | 37 | 75 | 92 | 176 | 400 |
2 | 100 | 136 | 155 | 202 | 282 | 875 |
3 | 175 | 245 | 326 | 384 | 445 | 1575 |
4 | 13 | 26 | 48 | 82 | 181 | 350 |
Total | 308 | 444 | 604 | 760 | 1084 | 3200 |
Trendline equation is Y = a+bX
To quantify the trendline X, XY, X^2, b and a should be calculated.
X = time period
Y = Forecast value
a = Intercept at X =0
b = slope of the trend line.
Year (X) | Data (Y) | XY | X^2 |
1 | 308 | 308 | 1 |
2 | 444 | 888 | 4 |
3 | 604 | 1812 | 9 |
4 | 760 | 3040 | 16 |
5 | 1084 | 5420 | 25 |
15 | 3200 | 11468 | 55 |
X̅ = mean of X = 15/5 = 3
Y̅ = mean of Y = 3200/5 = 640
b = ( ∑ XY - n*X̅*Y̅ ) / (∑X^2 - n*X̅^2) = (11468-5*3*640) / (55-5*3^2) = 186.8
a = Y̅ - bX̅ = 640-3*186.8 = 79.6
Trend Equation is Y = 79.6+186.8X
The trend equation shows the forecasted value as a function of time (period) and provides the relation between the time period and the forecasted value. Using this equation, the forecasted value of any period can be calculated.
b. Seasonality Index, Si = Di / ∑D, Where Di is the sum of sales of a particular quarter of all available years.
From the first table, the Seasonality Index of all quarters can be calculated.
S1 = D1/∑D, = 400/3200 = 0.13
S2 = 875 /3200 = 0.27
S3 = 1575 / 3200 = 0.49
S4 = 350 / 3200 = 0.11
Comparing the indexes, Q3 is the peak season of the demands and Q4 has the lowest sales of all quarters. This is the pattern in all 5 years.
c. Forecast using the trend equation by replacing the value of X as 1,2..5. in the trend equation Y = 79.6+186.8X
Year (x) | Forecast |
1 | 266.4 |
2 | 453.2 |
3 | 640 |
4 | 826.8 |
5 | 1013.6 |
Seasonal Forecast, SF = S*F
Replacing S with values of S1 to S4 for Q1 to Q4
S1F1 = 0.13 * 266.4 = 33.3
S2F1 = 0.27*266.4 = 72.8
S3F1 = 0.49*266.4 = 131.1
S4F1 = 0.11*266.4 = 29.1
SImilarly the values for all time periods
Quarter | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 |
1 | 33.3 | 56.7 | 80 | 103.4 | 126.7 |
2 | 72.8 | 123.9 | 175 | 226.1 | 277.2 |
3 | 131.1 | 223.1 | 315 | 406.9 | 498.9 |
4 | 29.1 | 49.6 | 70 | 90.4 | 110.9 |
d. MAPE = (∑|Fi -Di|) / ∑Di
Calculating |Fi -Di|
example Year1 Q1 = 33.3-20 = 13.3
F-D | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 |
1 | 13.3 | 19.7 | 5.0 | 11.4 | 49.3 |
2 | 27.2 | 12.1 | 20.0 | 24.1 | 4.8 |
3 | 43.9 | 21.9 | 11.0 | 22.9 | 53.9 |
4 | 16.1 | 23.6 | 22.0 | 8.4 | 70.1 |
Sum = 480.7
MAPE = 480.7 / 3200 = 0.15 or 15%