Question

In: Operations Management

What are some legal matters comcast has been involved in and describe their customer services, tell...

What are some legal matters comcast has been involved in and describe their customer services, tell whether it is good or bad.

Solutions

Expert Solution

Comcast is an American based cable company that deals in cable connection, internet, broadband, landlines, etc. As the company is quite famous in America and there are many users of this company as well. But the thing is you will see many legal matters related to this company as customers are not satisfied with the services they are rendering to them and in return, many customers have sued them for taking money and not providing the suitable service they were looking for. Another legal matter is that if any customer wants to cancel their service or they don't want to continue there service, they don't let their customer cancel their service which is something an issue and people are taking legal actions against them. The customers are not really satisfied with the quality of service they are giving to them as most of them are always complaining about the services. Since 2014, it is one of the worst companies in America which always dissatisfy their customer at every level of there work.


Related Solutions

Company A has been offered a 5 years contract to supply IT services for a customer....
Company A has been offered a 5 years contract to supply IT services for a customer. If they finally accept to enter that project, they'll have to afford the following expenses: Cost of equipment: 300,000€; Working capital required: 30,000€; Upgrading of equipment after 3 years: 100,000€ and, at the end, the residual value of the equipment will be of 30,000€ In case they decide to enter that project, the annual cash inflow will be 150,000€. The working capital will be...
Describe some of the legal and ethical aspects associated with consent. What is the role of...
Describe some of the legal and ethical aspects associated with consent. What is the role of the organization with regards to consent? Define the following terms: living wills, advance medical directives, surrogate decision making, ordinary care, extraordinary care. 1 page maximun
What are some ways you can obtain feedback from a customer after a project has been...
What are some ways you can obtain feedback from a customer after a project has been completed? How would you use this information?
Ethics: It has been suggested that what we eat matters, morally speaking, and that these moral...
Ethics: It has been suggested that what we eat matters, morally speaking, and that these moral concerns reach well beyond just ourselves. Without reducing this question into a simple discussion of killing animals (see next question), discuss why what we eat and how we eat matters.
describe the roles of stakeholders involved in the venture, and a plan for legal organizational options...
describe the roles of stakeholders involved in the venture, and a plan for legal organizational options for the venture and the implications for liability, protection, and taxes
Chapter 7 Mental Health: Long Term and Acute Services. What are some legal and risk management...
Chapter 7 Mental Health: Long Term and Acute Services. What are some legal and risk management issues with providing mental health care? How do health care organizations address these issues? Describe the details of the 1976 court case Tasaroff v. Regents of the University of California. How did this court case change mental health care practices and the responsibility of a provider’s duty to warn? What is the closest NC state mental health institution? What is the difference between voluntary...
What are some of the most commons reasons for a strike?  Have you ever been involved in...
What are some of the most commons reasons for a strike?  Have you ever been involved in a strike or been effected by a strike?  Was the strike successful and what was the major impact on you personally?
You will describe a situation that needs some attention. Tell what are your thoughts, feeling and...
You will describe a situation that needs some attention. Tell what are your thoughts, feeling and choices toward the situation Tell what happen in the situation. Answer the following questions. * What were your thoughts and feelings at the beginning of the situation? * What were your thoughts and feelings as the situation developed and when the situation ended? * Was this a right now situation or you could think about it? If it was right now how did you...
Provide some customer retention strategies which benefits organizations What actions are involved before the final decision...
Provide some customer retention strategies which benefits organizations What actions are involved before the final decision to buy or consume a product and services?
Today companies have been involved in establishing their own universities. Locate information that will tell you...
Today companies have been involved in establishing their own universities. Locate information that will tell you the latest trends in training today. How big a role is e-learning playing in the new trend? Discuss.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT