In: Operations Management
What are some legal matters comcast has been involved in and describe their customer services, tell whether it is good or bad.
Comcast is an American based cable company that deals in cable connection, internet, broadband, landlines, etc. As the company is quite famous in America and there are many users of this company as well. But the thing is you will see many legal matters related to this company as customers are not satisfied with the services they are rendering to them and in return, many customers have sued them for taking money and not providing the suitable service they were looking for. Another legal matter is that if any customer wants to cancel their service or they don't want to continue there service, they don't let their customer cancel their service which is something an issue and people are taking legal actions against them. The customers are not really satisfied with the quality of service they are giving to them as most of them are always complaining about the services. Since 2014, it is one of the worst companies in America which always dissatisfy their customer at every level of there work.