Question

In: Operations Management

Why should the organization be aware of cultural differences that may exist in their organization and...

Why should the organization be aware of cultural differences that may exist in their organization and communities? What would the organizational leaders need to consider when they think of cultural awareness?.

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Expert Solution

The U.S has become an increasingly diverse community in the course of the past century & is on pace to become all the more diverse in the next few decades. Whereas there is definitely a line of argument that the workplace should mirror that actuality, there is also a convincing business rationale that diversity can propel the bottom line. Firms are increasingly offering commodities to consumers from distinct cultural backgrounds, & recruiting personnel who can give valuable insights into what these consumers desire / need can aid to drive profitability & market reach.

With more and more business being carried out on a worldwide scale & virtual teams functioning beyond national borders, accepting cultural diversity presents a big chance for firms seeking a competitive edge. As the potencies of globalization carry on breaking down the barriers amongst cultures, firms with the capability to leverage sound intercultural relationships & inclusive recruiting practices will have a considerable advantage

ans 2=Each firm should have a diversity policy scripted in the employee handbook & handed out to all staff members. Additionally, policies need to be revised because cultural & legal environments keep changing. Firms should hold frequent cultural diversity training conferences to aid all staff members comprehend what comprises proper or improper behaviour. Training should also incorporate why variations are advantageous & should be accepted.

The employee manual should include a clear-cut statement of the procedure utilized to handle potential discrimination. Each case should follow the identical procedure no matter how small the breach appears – or else, the deviance from the set protocol could outcome in legal action.


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