Question

Ace-gage Group Company operates in over 100 countries with a workforce of over 98,000
employees. Ace-gage Group Company head office is locater in Sohar, Sultanate of Oman.
They understand that managing diversity effectively is not optional, it is a key business
success. Ace-gage Group Company has been a pioneer in valuing and appreciating its diverse
cultural workforce such as Asians, African Americans, Hispanics, Native Americans, etc.
Ace-gage Group Company respects the culture, values, belief, and opinions of the employees
and manages the cultural diversity in the company. Recently, Ace-gage Group Company
conducted the study among their employees and concluded that promoting cultural diversity
has reduced absenteeism rates, lower employee turnover, reduce the costs associated with
hiring new employees and reduce legal responsibility in discrimination lawsuits. They want
to use cultural diversity for the benefit of the company by making some changes in the
organizational culture.
Question 4.1
i. What kind of change Ace-gage Group Company can do for better organizational
culture? [5 Marks - Answer in 125-150 Words]

Answer 1

The company can incorporate following changes :

1. Promote wider cultural Intelligence which means making people, especially in managerial roles understand how a person's culture affect their work.On understanding these patterns, managers can then work more efficiently with the people by dealing with them according to their cultural bent.

2. Incorporate changes in culture: The culture itself changes over time. So policies need to be updated regularly according to the new norms of the worker's updated culture. Just thinking that company has been following norms according to the old culture habits would not be wise. These norms need to change with time.

3. Worker Integration could also be promoted by making the workers more aware and inclusive of each other's cultures not just at the higher management or management level but also at the shop floor. This increases contentment, feeling of acceptance and inclusion among the employees. Wherein Major festivals could be celebrated for each cultural group.