Question

In: Operations Management

Nicky is the assistant to the HR manager. His best friend Jack is applying for a...

Nicky is the assistant to the HR manager. His best friend Jack is applying for a job with the company and Nicky agreed to be a reference for him. Jack asks for advice on preparing for the interview. Nicky has access to the interview questions that will be asked of all applicants. It would be great for his best friend to work at the same company. Nicky stops to think, what would be the consequences of his decision to share the questions? Choose all that apply.

Select one or more:

a. Nicky could lose his job.

b. If hired, Jack could lose his jobs.

c. Jack could get hired on and not be a good fit for the job.

d. Jack could get hired on and not be as capable of performing tasks as he implied in his interview.

Question text

Scenario: Lee is the general manager for The Mattress Store. His best sales associate, Ben missed his monthly goal by one mattress this month. It is unusual for Ben to miss his goal; he was out for a week with the flu. Unfortunately, Ben did not earn his bonus for the month. Ben is upset and threatens to quit if Lee does not make the exception since Ben had the flu. The rules are clear, and bonuses are paid to those who meet their sales goal. However, Lee does have the authority to make exceptions to the rule.
Should Lee involve others in making this decision? Choose all that apply:

Select one:

a. Yes, Lee should involve the accounting department in his decision.

b. Yes, Lee should involve the payroll department in his decision.

c. Yes, Lee should involve HR in his decision.

d. No, Lee has the information he needs to make the decision on his own

Question text

Scenario: Stanley transferred from the northside location to the southside location and accepted a promotion to manager of the store. On his first day in his new role as manager, an employee approached Stanley and asked if she could leave two hours early to attend her son's school play. She said that the previous manager always lets her leave early. Stanley does not know how to respond.
Should Stanley involve others in his decision? Choose all that apply.

Select one or more:

a. Yes, Stanley should find out if it is appropriate to grant her request.

b. Yes, Stanley should consult the other employees of the department.

c. Yes, Stanley should involve the manager of accounting.

d. No, Stanley has the information to make the decision on his own

Solutions

Expert Solution

Nicky is the assistant to the HR manager. His best friend Jack is applying for a job with the company and Nicky agreed to be a reference for him. Jack asks for advice on preparing for the interview. Nicky has access to the interview questions that will be asked of all applicants. It would be great for his best friend to work at the same company. Nicky stops to think, what would be the consequences of his decision to share the questions? Choose all that apply.

Select one or more:

a. Nicky could lose his job.

b. If hired, Jack could lose his job.

c. Jack could get hired on and not be a good fit for the job.

d. Jack could get hired on and not be as capable of performing tasks as he implied in his interview.

Options a, c and d

a because of confidentiality reasons if someone comes to know, he will be fired

c becuase Jack prepared knowing the questions before hand but in reality he may not be a good fit

d becuase despite getting hired he may show the capabilites that he described during the interview as he prepared knowing the questions before hand

Scenario: Lee is the general manager for The Mattress Store. His best sales associate, Ben missed his monthly goal by one mattress this month. It is unusual for Ben to miss his goal; he was out for a week with the flu. Unfortunately, Ben did not earn his bonus for the month. Ben is upset and threatens to quit if Lee does not make the exception since Ben had the flu. The rules are clear, and bonuses are paid to those who meet their sales goal. However, Lee does have the authority to make exceptions to the rule.
Should Lee involve others in making this decision? Choose all that apply:

Select one:

a. Yes, Lee should involve the accounting department in his decision.

b. Yes, Lee should involve the payroll department in his decision.

c. Yes, Lee should involve HR in his decision.

d. No, Lee has the information he needs to make the decision on his own

Considering that Lee is the general manager and Ben being his best sales associate, he could have independently taken the decision. However, since Ben perhaps did not act right by threatening to quit, it is important that Lee involves HR in his decision. Hence option c

Scenario: Stanley transferred from the northside location to the southside location and accepted a promotion to manager of the store. On his first day in his new role as manager, an employee approached Stanley and asked if she could leave two hours early to attend her son's school play. She said that the previous manager always lets her leave early. Stanley does not know how to respond.
Should Stanley involve others in his decision? Choose all that apply.

Select one or more:

a. Yes, Stanley should find out if it is appropriate to grant her request.

b. Yes, Stanley should consult the other employees of the department.

c. Yes, Stanley should involve the manager of accounting.

d. No, Stanley has the information to make the decision on his own

I think Stanley has all the information and he should trust his people and take the decision on his own. Hence option d


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