Question

Lumbergh influenced his employee without specifically referring to his legitimate power. Which influence tactic is this?

Upward appeal

Persuasion

Coalition formation

Silent authority

Assertiveness

Yelling, speaking down to workers, and using a harsh tone of voice represents which influence tactic?

Persuasion

Upward appeal

Assertiveness

Exchange

Impression management

Whether your boss is good or bad, all of the following are true of power except:

Employee do not have power over their manager

Power involves unequal dependence

Power needs a minimum level of trust

Power is based on a perception

Power is the potential to influence someone

Answer 1

1. Correct Answer - Silent Authority

Explanation - Upward appeal is used to influence those in higher position. Hence, it is wrong

Persuasion - It is a rational way of requesting repeatedly and seeking influence through the aide of others.

Coalition formation - Influencing a group of people to work towards a common goal. And enlisting others to support your cause.

Silent Authority - You ask some one to do something because it is listed in their job description and not using any power. This is the correct answer.

Assertiveness- Assertiveness is using pressure such as threats and demands to influence subordinates.

2. Correct Answer - Assertiveness

Explanation - Same as that provided above.

Pressurising someone to influence them using cohesive power is assertiveness.

3. Employees do not have power over their managers.

The above statement is not true.

Explanation - Employees may not have power over their managers in terms of heirarchy or assertion. However, employees have the power to influence their manager in many ways . Example - Coalition, Upward appeal etc.