In: Operations Management
QUANTITATIVE – You work for Lynn, Inc. Your boss has asked you to complete a forecast for February and March using two forecasting methods and then to evaluate the two methods to identify the “best” method. You decide to try a weighted moving average of the last two months using weights of 60% (previous month) and 40% (2 months prior). You also try exponential smoothing with an alpha constant of .3Y. Complete the table by providing numbers for A, B, C, D, E, F, G, and H and calculate the MAD for each method (I and J). Which is a better forecasting method for this data? Why?
| 
 Month  | 
 Actual  | 
 Forecast – Weighted Average  | 
 Absolute Deviation – Weighted Average  | 
 Forecast – Exponential Smoothing (alpha = .3Y)  | 
 Absolute Deviation – Exponential Smoothing  | 
| 
 November  | 
 98  | 
 Do not enter  | 
 Do not enter  | 
 Do not enter  | 
 Do not enter  | 
| 
 December  | 
 101  | 
 Do not enter  | 
 Do not enter  | 
 Do not enter  | 
 Do not enter  | 
| 
 January  | 
 10X  | 
 Do not enter  | 
 Do not enter  | 
 102  | 
 Do not enter  | 
| 
 February  | 
 9X  | 
 A  | 
 B  | 
 C  | 
 D  | 
| 
 March  | 
 105  | 
 E  | 
 F  | 
 G  | 
 H  | 
MAD for Weighted Average = I
MAD for Exponential Smoothing = J
For weighted average method, the forecast is calculated as the sum of product of weights and the previous 2 months actuals. Hence we have the below
Forecast for February = 0.6*106+0.4*101 = 104.
Forecast for March = 0.6*96+0.4*106 = 100
Absolute deviation is given using the following formula - |Actuals - Forecast|. Hence we have the below
Absolute deviation for Febraury = |96-104| = 8
Absolute deviation for March = |105-100| = 5
Exponential smoothing forecast is given as below
Forecast = Previous Forecast + Alpha*(Previous Actuals - Previous Forecast).
Hence we have the below
Forecast for February = 102 + 0.3*(106-102) = 102+1.2 = 103.2
Forecast for March = 103.2+0.3*(96-103.2) = 103.2-2.16 = 101.04
Absolute deviation is given using the following formula - |Actuals - Forecast|. Hence we have the below
Absolute deviation for Febraury = |96-103.2| = 7.2
Absolute deviation for Macrh = |105-101.04| = 3.96
The complete table is as below

MAD is calculated as the average of absolute deviation. Hence we have the below
MAD for weighted average = (8+5)/2 = 6.5
MAD for exponential smoothing = (7.2+3.96)/2 = 5.58
We know that the method with lower MAD is preferred. Hence Exponential Smoothing is better as MAD is lower for this method.