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In: Computer Science

Explain (in logical steps) how an organisations’ choice of Information Systems is determined by Organisational Strategy?

Explain (in logical steps) how an organisations’ choice of Information Systems is determined by Organisational Strategy?

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Expert Solution

Answer:-

Translate business plan into

  • a framework of policies, procedures, plans, metrics - the business as usual
  • programmes and portfolios of projects that implement change
  • Budgets ; ultimately cash, but translated into time and skills


These must implement the business plan, which itself implements strategy.

Now, think about technology...

Be prepared - PLAN TO - go up and down this stack, perhaps repeatedly, as each layer informs the other.

Once you havery a clear, realistic strategy, a plan to implement it and an outline of how you will do it, and identified and appointed champions for the strategy, the technology side is much easier.

Somewhat abstract, but, for example, just saying "we need new technology" will get lots of agreement, very happy vendors, but when you review your strategy you will inevitably fail.

"Information systems" is often used to refer to the intersection of Computer Science and Business, specifically in reference to storage and processing of information.

This question is rather broad. We live in the information age, so "information systems" can help a company with nearly everything. Many, many companies are exclusively based off of storing and processing information. And many other companies, such as car dealerships or advertising agencies or tire manufacturers can benefit from storing and using data well.

This question is to broad to answer, without knowing more about the company you're referring to. Storing and using data has a nearly infinite amount of possible uses; it's a tool that is critical in many businesses.

Saying "happier customers mean more sales; define happy; define more sales. For us, happier customers are those who can serve themselves in an online CRM self service portal. We have a budget of 100k, and it is the sales and manufacturing department plans, but not HR, to make this a success."

organisations are comprised of processes, humans and software. so in order to gain strategic advantage with your is, people's goals need to be aligned with the processes and the is. so you have to carefully manage people, digitalizing the processes and aligning your is with your strategic goals. getting an is aligned is feasible though costly but aligning people's goal with your strategy is tricky. you have to motivate and inspire them. plus you have to give them the proper tools to work with, that is well thought out procedures and optimized software. So if you want competitive advantage with is you need to inspire your people plus define your process very well and equip them with adequate software. And you have tondo it better than the competition. that's a lot of complexity to deal with !

uncertainty of human behaviour, complexity pf processes, complexity of software tailored for your digitized processes, that's what you have to face. you have to manage well. organize well, specify well and test very well your software. the ideal is a small team with an inspiring leader, an organized manager and an IT manager. if all works well you will have motivated people, streamlined digitized processed and well coded software. thus you will have a competitive advantage through IT. then there is the ability to evolve with the market and adjust your software, people and organisation accordingly. tricky to balance i guarantee you.


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