Question

Angelica Augustine has successfully completed the culinary program at Niagara College. She has an intense desire to open a restaurant somewhere in Ontario in order to showcase her exceptional cooking talent. Your task is to share with Angelica some basic principles of managing a business by convincing her that she will need to wear two hats: a chef’s hat and a manager’s hat! In your properly formatted emailed response to her, explain the functions of management, the types of basic skills that managers need, the importance of conducting a SWOT analysis and the need to understand contingency planning and crisis management. Be sure to format your response using proper business email etiquette and provide examples in your answer that will allow Angelica to understand the concepts.

Answer 1

Answer:

To: Angelica Augustine mail id

Cc:

Subject: Hospitality Business Consultant – transforming your Dream into Reality

Dear Ms. Angelica Augustine,

We are from CRAFT Hospitality Services having 20 years of expertise in business consultancy specifically to meet the strategic, training needs of the hospitality industry. We are well known for strategic advisory projects for the hotel industry, Investment strategies for new businesses, Pre-opening services for new hotel ventures. We also conduct surveys to analyze prospective footprints and craft business strategies leading to 100 % success. We are committed to transforming new independent restaurateurs into market leaders. We are interested in sharing our expertise with you on the vital areas required for success in the business industry. Our areas of focus include

• ·Basic Business Expertise and Skillsets for transforming into market leaders
• ·Crafting innovative business models for restaurants
• ·Business Frameworks and Market study for building a customer base
• ·Financial planning and Revenue Management
• ·Mission impossible – dealing with contingency and crisis

Exceptional cooking talent backed by exemplary business acumen can make you a leader in the restaurant industry, it’s a competitive industry and complicated too. Creative ideas backed by a strong ability to manage strategic and organizational areas of the business can lead you to success.

We appreciate your culinary expertise and intense desire to start a restaurant. We would like to share the challenge with you through intense training sessions, or through closed discussions.

We look forward to hearing from you soon.

Best Regards,

CRAFT Hospitality Services

Linkedin: XXXXX

Telephone: XXXXX

Website: XXXX.com