As asked in the question, how does long tail affects the
retailers. Before discussing this let's understand about long
tail.
" Long tail approach is related to selling low volumes of hard
to find products to many customers instead of selling a large
number of reduced popular products."
" In marketing terms long tail stands for focusing on niche
markets rather than focusing on the normal markets."
After understanding the long tail let's evaluate it's affects on
the retail business in terms of marketing, stock management,
competition etc.
We can include following points to understand:
- Products with low demand or low sales volume can make up more
market share for the retailers than the competitors provided if the
store or distribution channel is large and strong enough.
- Hard to find or low demand products are called long tail
products and they can lead to increased profitability for the
retailers because customers navigate away from the mainstream
markets to get the products.
- Less bargaining happens with long tail products as they are
hard to find thus reducing the overhead of bargaining for the
retailers.
- Long tail products leads to increased profit margins for
retailers because is low in the case of these products.
- Online marketplaces support this long tail approach by reducing
the competition of having shelf space which is somehow related to
stock management. Unmeasurable amount of items can be sold by using
internet thus reducing the overhead of keeping high stocks of
products for the retailers.
- Mainstream products get a large number of hits via leading
distribution channels and shelf space, which leads to high intial
costs thus reducing the profit margins for the retailers.
- With long tail products customers come to the doorstep and no
need for high shelf space and leading distribution channels for the
retailers. Increasing the profit marginsmargins with low initial
costs.
- Long tail products remains in the market for a long period of
time and can be sold via off market channels also, this also adds
value to the retailers.
- Long tail products have low distribution and production costs
and are ready for sale evertime. This reduces the costing for
retailers thus increasing profit margins.
- Chances of going out of stock for the long tail products are
very low so, they show higher level of availability for the
customers thus reducing the overhead of keeping high stock or
inventory for the retailers.
- From the marketing point of view, target markets for long tail
products are niche markets which are specific in nature. So, cost
of marketing for these products is low in comparison to the
mainstream products thus reducing the overall cost for retailers
and resulting in increasing profits.
- Long tail products facilitates the niche or artisan buying from
the consumers that creates a shift from mass market buying.
- From competition point of view, long tail products facilitates
low competition due to the rare availability or demand resulting in
high profits for retailers.
- Less number of competitors leads to increasing profits for all
the retailers.
- By selling long tail products retailers may survive for a long
period of time in the market.
- Retailers gets customer satisfaction and loyalty by selling
long tail products because competition is low and demand is
rare.
- No price bargain for retailers and overhead of offering
discounts to the consumers is less for the retailers with long tail
products.
So, we can say long tail products may lead to better position in
the market, better profit margins and customer satisfaction for the
retailers.
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