In: Operations Management
case study--On the Move toward Digital Transformation: Honeywell Integrated E-commerce pressures are driving retailers, wholesalers and third-party logistics providers to accelerate their evolution to more digital, automated business operations and fulfilment processes. Throughout our industry, technologies like robotics, automation, data analytics, machine learning and artificial intelligence are no longer part of some faraway future, but the very tools companies are starting to integrate into their daily business practices. Not only is this evolution helping these companies deliver consistently exceptional customer experiences, it’s also introducing solutions to traditional challenges while ushering in a new era of process efficiencies. Today’s distribution and fulfilment operators face a perfect storm of market challenges:
Service level expectations: Consumers want faster, cheaper shipping and accurate, on-time deliveries of an ever-expanding variety of products, and these rising service level agreements dictate order fulfilment process improvements. Pure-play e-tailers and omnichannel retailers alike are faced with escalating speeds, volumes and complexities in their DCs.
Labor challenges: At the same time, rising labor costs and workforce shortages are shared hurdles faced by most, if not all, DC operations. Labor accounts for up to 70 percent of DC operational budgets, while industry growth is outpacing the labor pool by a ratio of six to one.
The uptime imperative: Limiting unplanned downtime is critical to running profitable operations. Every hour of downtime results in idle workers, potential overtime costs, shipping and logistics delays, and a variety of ripple effects that can ultimately chip away at profits and service level agreements. It all quickly adds up: as much as $10,000 for an hour of downtime, and much more for extended durations For these reasons, “digital transformation” has become a stated business objective for most online retailers. It is necessary for ensuring survival in this ultracompetitive climate and essential for growing a loyal customer base. But the rate of progress in this transformation is as diverse as the spectrum of fulfilment operations. No two are alike, and the drivers, goals and extent of this transformation are as varied as the number of SKUs found in a typical e-commerce DC inventory. Regardless of where you sit on this continuum, you’re probably seeking guidance on how to take the next steps on your journey.
Question
Critically discuss the reason why Honeywell Integrated has decided to make a move toward Digital Transformation and examine the types of technologies currently used in the company. ? Information required for 10 Marks.
Technologies currently used in the company to revolutionize project execution are:
Virtualization
Universal Channel Technology
Cloud engineering
1)Virtualization:- Virtualization is portrayed as the workmanship and study of reenacting, or imitating in programming, the conduct of an article or assets indistinguishable from the comparing object genuinely made. At the end of the day, we utilize a reflection for making programming look and go about as equipment with comparing favorable circumstances in adaptability, cost, versatility, unwavering quality and frequently by and large execution and limit in a wide scope of uses.
Virtualization in this way makes what is genuine by applying the adaptability and accommodation of programming based abilities and administrations to a similar thing done in equipment as a straightforward substitute.
2) Universal Channel Technology:- Universal Channel technology makes a total bureau a standard part with I/O channels configurable remotely that permit modules to be utilized as simple or advanced data sources and yields. Likewise extends that neglect to misuse every one of LEAP's favorable circumstances will profit extraordinarily from Universal I/O execution. Expel pointless updates of desk work, that necessary investment funds and streamline support.
3) Cloud engineering:- The utilization of engineering orders to cloud registering is cloud engineering. It efficiently addresses issues of promoting, institutionalization and the executives of cloud-based applications. It utilizes engineering strategies and apparatuses to design, create, work and keep up cloud processing frameworks and arrangements.
Practically speaking, it utilizes It manages the structure of frameworks to utilize the force and economy of cloud assets to tackle business issues.
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