Question

In: Operations Management

How is performance measured and assessed? Is it a comprehensive and reasonable process? What is measured...

How is performance measured and assessed? Is it a comprehensive and reasonable process? What is measured and how is it measured. How can it be improved? in uae

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Expert Solution

Solution:

Performance is a very important element in measuring the effectiveness of an entity for the concerned process. Hence, performance is measured using various metrics that are helpful in explaining the efficiency and effectiveness of the task in hand. HEnce, all the metrics that directly or indirectly help us in assesing the effectivess of a task are curated in a report or dashboard to visualise the complete performance of the entity and then we can assess the performance by comparing the actual values of the performance with that of benchmark or target values. The assessment will depend on the comparison among the two differetn sets of values. Hence, this is how we can measure and assess the performance.

The performance measurement and assessment are comprehensive procesess only in regard to the objective in hand. This means that performance measurement is comprehensive and covers all the aspects that are helpful in explaining us the objective better. Hence, they are comprehensive around their objective. The processes are also reasonable given that the performance is measured against achievble metrics and hence the performance management process is completely reasonalble and hence can be trusted.

The performance is measured using some pertinent metrics that are relevant. The performance is measured against these metrcis that directly explains the performance. Hence, to measure any performance it is necessary that we meaure the metrics associated with explaining the performance. And also, to improve the process of performance measurement we must simply improve the relevancy of the metrics chosen and the effeciency with which we measure the performance.

HEnce, this is the overall brief about the measurement and assessment of performance.


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