Question

As the internal audit team lead for IT Audit, you have been asked to utilize COBIT as a framework to a Case where a dental wholesale distributor lost in revenue when the IT department use Pear P-Phone as a platform to build a new order entry system. Use COBIT framework to justify your responses.

Answer 1

The COBIT business orientation includes linking business goals with its IT infrastructure by providing various maturity models and metrics that measure the achievement while identifying associated business responsibilities of IT processes . In the dental wholesale business , it can be used to minimize thee losses in revenue

The followibg components will help in the standardisation of operations of the dental wholesale business from an IT infrastructure perspective .

• Framework

  IT helps in organizing the objectives of IT governance and bringing in the best practices in IT processes and domains while linking business requirements.

• Process Descriptions

  It is a reference model and also acts as a common language for every individual in the organization. The process descriptions include planning, building, running, and monitoring of all IT processes.

• Control Objectives

  This equips you with a complete list of requirements that have been considered by the management for effective IT business control.

• Maturity Models

  You can access the maturity and the capability of every process while addressing the gaps.

• Management Guidelines

  Helps in better-assigning responsibilities, measuring performances, agreeing on common objectives, and illustrating better interrelationships with every other process.