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In: Operations Management

Create a SIPOC (Supply, Input, Process, Output, Customer) Diagram for Netflix to define the key players...

Create a SIPOC (Supply, Input, Process, Output, Customer) Diagram for Netflix to define the key players and processes in their business model. Under the “Process” category, define the high-level steps of continuous improvement for the Netflix app platform.

Solutions

Expert Solution

Supplier Input Process Output Customer
  • Movie Producers
  • Game Producers
  • TV Networks
  • DVD Manufacturers
  • Internet Service Providers / Server Maintenance Companies
  • Software Developers
  • Server and IT Facilities
  • DVDs
  • Mailing Supplies
  • Movies
  • Games
  • TV Shows
  • Other Media Contents
  • Software
  • Licensing and Aquiring Rights of Copywrite Protected Content
  • Organizing All Contents in Servers for Efforless Streaming
  • Coordinating with Network Providers / IT Infrastructure Agencies Regularly
  • Making copies of DVDs
  • Checking Requests for DVDs and Mailing them On Time
  • Managing Customer Complains
  • For Continuous Improvement, Netflix Can Concentrate on Movie Production and Children's Content Like Animated Movies So That Such Content is Limited to Netflix Only.
  • Software Enhancements to Promote Ease of Use of the App and Site.
  • Improving Infrastrucure for Faster Streaming of Videos.
  • Movies.
  • Album Songs
  • Games
  • DVD Copies.
  • Feature Films and Documentaries.
  • TV Shows.
  • People Interested in Watching Movies, TV Shows, Documentaries and the Like.
  • Children Interested in Watching Children's Content.
  • Collectors Interesting in Collecting Copies of Their Favorite Shows.

keosha answered 1 year ago
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