In: Operations Management
Complete the Risk Register (yellow-colored columns) provided below based on the information given.
Staffs involved – Mr Shariff (Company’s Accountant), Ms Liza (Company’s Project Manager) and Mr Halim (Company’s Quality Assurance Control)
Mitigation/Contingency Plan that can be applied (select the BEST plan for each risk):
Risk ID |
Risk Description |
Probabi-lity |
Rating |
Effect on Cost/ Schedule/Quality |
Owner |
Mitigation/ Contingency Plan |
1 |
Late submission of information, delays in document approval by the customer |
Medium |
High |
Schedule |
||
2. |
Incorrect or incomplete stated requirements |
High |
High |
Cost, Schedule |
||
3. |
Changes in the requirement during development |
High |
High |
Cost, Schedule |
||
4 |
Problems with the delivery of the product into production because of the unavailability of servers. |
High |
Medium |
Schedule |
||
5. |
Problems of integration with internal systems of the customers |
Medium |
Medium |
Cost, schedule, quality |
||
6. |
Tight time limits that influence the testing flow |
Medium |
High |
Cost, schedule, quality |
Risk ID | Description | Owner | Mitigation Plan | Explanation |
1 | Late submission of information, delays in document approval by the customer | Company’s Accountant | Scheduling of meetings and the provision of the necessary information in advance. | This plan allows preparation time to customer from submission and approval of documents |
2 | Incorrect or incomplete stated requirements | Company's QA Control | Frequent demonstrations of new functionality | This plan allows us to take frequent feedback so that we don't work on the wrong requirements for long. |
3 | Changes in the requirement during development | Project Manager | Splitting the development into short iterations. | This plan allows us to show our work and get it approved frequently so that we don't have to rework. |
4 | Problems with the delivery of the product into production because of the unavailability of servers. | Company’s Accountant | Getting further details on installing the product from the Customer’s IT Department as soon as possible. | This plan allows us to be completely familiar with the Client's IT infrastructure to minimize potential delivery problems |
5 | Problems of integration with internal systems of the customers | Company's QA Control | Install the beta version of the product and test the product in order to identify the problems associated with integration. | This plan allows us to run our work on a small scale to fix potential errors and avoid big problems |
6 | Tight time limits that influence the testing flow | Project Manager | Following the development schedule. Timely notification of potential problems or shifts in the schedule. | It allows us with time to respond with mitigative measures which could be an increased workforce in case of delays. |