Question

Choose two different types of businesses (grocery store or an electronics store), and choose a product from one of the businesses.

As the store's buyer, think of the major objections/questions you would ask a product salesperson if he/she asked you to buy a large quantity and to promote the product.

As the salesperson, describe how you would overcome those objections.

Answer 1

As menioned in the question, two different types of businesses are Grocery Store and electronic store.

Store: Grocery Store
Product: Kellogg's Oats
As a store's buyer, below are the major objections/questions I would ask sales person and as a sales person I would overcome those objections or reply to those query.

Buyer: What are the different packaging size?
Seller: 1.5 kg, 2 Kg, 1 Kg, 500 g, 480 g, 450 g, 200 gm

Buyer: What are the different flavors?
Seller: Strawberry,Dry fruits, Sugarfree,Fruits

Buyer: What are the nutrients or health benefits?
Seller: It is high in protein, fibre and naturally cholestrol free.

Store: Electronic Store
Product: Samsung LED TV
As a store's buyer, below are the major objections/questions I would ask sales person and as a sales person I would overcome those objections or reply to those query.

Buyer: Is this TV an Ultra 4k TV?
Seller: Yes, this is an Ultra 4K TV and has 3,840 x 2,160 pixels. It has an absolute crystal clear display.

Buyer: Can we connect the TV to WiFi?
Seller: Yes, it supports WiFi.

Buyer: How much is the warranty?
Seller: It has an onsite warranty of 2 years and 2 year extended warranty can be purchased by paying minimal amount. Technician will be made available on a phone call

Buyer: LED TV size?
Seller: 60 Inches (diagonal)

Buyer: What is the price for above model?

Seller: $800

Buyer: Can this TV be wall-mounted?
Seller: Yes, this TV can be wall mounted. Once you purchase this TV, a technician would visit your home for set up and demo.

Buyer: What are the inbuilt apps?
Seller: Netflix, Amazon Prime videos, Youtube, Google chrome, etc