The purchase decision is critical in driving customers to pick which company they will do business...

The purchase decision is critical in driving customers to pick which company they will do business with. How would you use technology to influence customers’ purchase decisions to increase your business’ customer base?

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Expert Solution

There are various ways to attract customer base as follows:

1. One should after sales service attractive by providing their customer a solution at anywhere on their will. The home pick of product and fixing the customer’s problem at their home will make the existing customers to be with the company and also they will help in spreading positive feedback which will attract new customers.

2. Live chat with the representatives of the company should be available company’s portal so that if any one scrolling the product over web can solve their queries or tell their need to the representative through the web chat.

3. Advertising of product through various social media platform and the link should be attached on those advertisements so that customer will be redirect to the company in one go.

4. The company should analyze the big data base of the targeted customers and therefore should focus on the specific customers.

Rahul Sunny answered 1 week ago

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