In: Operations Management
News to Employee: Refusing "Take Your Dog to Work Day" Denise Harper, an excellent employee in the Accounting Department, has requested that the company allow employees to bring their dogs to work for one day. She says that the Pet Sitters International started "Take Your Dog to Work Day" nine years ago, and many offices across the country set aside a day to help raise awareness of what good companions dogs are. Denise also had another motive: she hopes to inspire fellow office workers to adopt dogs of their own. Denise is a conscientious CPA whose work is valued within the company. However, her request must be denied. You can't imagine how to puppy-proof the office. What about electrical cords and wires? How about the carpet and possible accidents? What if some dogs became overly friendly with each other? What if the dogs became boisterous or agitated? You think productivity would plunge that day, and you can see no value in the proposal. Much as you admire the work of Denise, you can't grant this request. Your tasks: 1. List and Describe the 3x3 writing process needed for this message. Be sure to list each step and sub-step, and show how you would use each step to create message. It must be specific to your message and walk through each step and sub-step. 2. List and Describe the strategy needed for this type of message. Be sure to outline the specific structure of this message and tell me why you chose this strategy. 3. Write the message. As division head, send a message refusing the request without alienating Denise Harper. Are there any possible alternatives? Be specific about which method of correspondence you choose
Answer:-
1)
The 3 × 3 creative cycle is partitioned into three distinct stages. This part centers around Phase 1 which includes breaking down, envisioning and adjusting. Stage 2 requires research, association and creation. At last, Phase 3 incorporates changing, editing and assessing.
Stage 1 - Hughes need to educate the deferral to his customer. Simultaneously the email should be remorseful since the customer will get hindered because of Hughes. The tone of the email ought to be contrite and there ought to be confirmation this would be dealt with in future.
Stage 2 - This progression would be required to really draft the email. Reason needs to expressed with regards to why the deferral occurred, and furthermore what steps the organization is taking to guarantee such postponements don't occur in future. Likewise the relationship with the customer should be re-underscored and Hughes ought to guarantee clearly that interests of the customer is his highest need.
Stage 2 is utilized to make the body out of the email.
Stage 3 - Revising to be done to guarantee that the tone of the email is appropriate. Any syntactic blunders to be maintained a strategic distance from. Toward the end it should be guaranteed cc rundown ought to be reviewed and the mail sent.
2)
Message Strategy
A message strategy is the methodology used to convey or impart a message to the collector or the crowd.
I pick the Affective Message Strategy since it understands the individual in conversation with. It's principle objective is controlling the view of the beneficiary and actuating a changed conduct in them through gracious correspondence. Accordingly, this strategy is the most appropriate for this circumstance.
3)
The Message
Hello there, Denise. I have gotten your solicitation on permitting representatives to carry their pets to labor for a day. The advantages of carrying your pet to work are multitudinous. Be that as it may, I'm apprehensive our workspace can't pet-accommodating one. Pet creatures are very requesting and their needs must be met every now and then. I don't figure we could give them the time and consideration they need while working in a shut space just like our office.
They could be an interruption to the workers. They could likewise make harm our office gear if not prepared appropriately. While your kindred representatives do keep up a standard of good conduct, mishaps do occur and are unavoidable. These mishaps can exacerbate in power in the event that they nibble or excursion any of our customers, clients or different workers.
Notwithstanding, I am glad to reveal to you that I am taking a shot at a Pet Policy for our office. I will converse with the administration about the advantages of carrying a pet to work and make fundamental courses of action to make our workspace a pet benevolent one.
Be that as it may, for the present, I'd need to unassumingly turn down your solicitation of representatives carrying pets to labor for a day.
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