Question

In: Economics

Executive isolation impacts a leaders ethics by separating him or her from what is actually happening...

Executive isolation impacts a leaders ethics by separating him or her from what is actually happening within the company. do you agree or disagree? why?

Solutions

Expert Solution

Being alone at the top can undermine the efficacy of the decision-making and leadership, all of which require as much firsthand knowledge as possible about a situation. Senior executives appear to be insulated from operational issues and data; their activities, employees and customers are given restricted and filtered information. Although time constraints make some of this filtering possible, the isolation is compounded by having a layer of handlers who make their own decisions about what the leader should or should not see.

If the boss is nervous or capricious, subordinates can be much more afraid or sycophantic and dominance will make leaders less likely to listen to advice from others, as one study found. Such CEOs are assisted by a "yes-sayers" squad, individuals who don't push back on poor decisions or give different opinions. We build an echo chamber that amplifies and not enriches their views.

It's exciting to step into a senior position and takes a massive amount of time and energy to get adjusted. When that happens, others can begin to agree with your ideas effusively, or seek to anticipate your every need. You can find people attempting to "support you" by managing requests they consider to be of lesser importance. Those trends tend to become the new standard after a while. So ask yourself if you start feeling lonely and disconnected

Executives can institute skip-level meetings, where they talk with lower-level teams (without their bosses being present) about business conditions, customer reactions, and how to implement strategies. They also can conduct town halls, where employees ask questions and engage in conversations. Creating these listening posts gives executives unfiltered data to factor into their decision making.

Make sure you have members of your team who have the confidence to speak up and can be critics. For some people this is simpler than for others, so you should consciously hire or encourage at least two or three individuals who will serve as valuable counterpoints. You need the strength of ego to encourage them to challenge you, both privately and during team meetings, and to listen to their suggestions really. It's not always going to be easy and you will need a coach often to support you with this phase. Isolation of executives is an inevitable aspect of the work of senior leaders. That it undermines your decision-making capacity and pushes organization forward


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