In: Operations Management
The actual demand for the patients at Omaha Emergency Medical Clinic for the first six weeks of this year are as follows:
Week Actual # of Patients
65
66
70
58
63
54
Compute a simple exponential smoothing forecast for week 7 with ?=.5. Assume the forecast for week 1 is 65.
b)Compute MAPE.
c)What is the interpretation of your answer in part b)?
alpha for forecast (a) = 0.5
week 1 forecast = 65
week 1 actual demand = 65
week 2 exponential smoothin forecast = 65*0.5 + 65*(1-0.5)
= 32.5 + 32.5
=65
week 2 forecast = 65
Week 3 forecast = 65*0.5 + 66*(1-0.5)
= 32.5 + 33
= 65.5
similarly we calculate the forecast for all the weeks. The result is shown below in table:
Week | Actual patients | Forecast |
1 | 65 | 65 |
2 | 66 | 65 |
3 | 70 | 65.5 |
4 | 58 | 67.75 |
5 | 63 | 62.88 |
6 | 54 | 62.94 |
7 | 58.47 |
Week 7 forecast = 62.94*0.5 + 54*(1-0.5)
= 58.47
b) MAPE = mean abbsolute percentage error
1st we take the difference of actual demand with forecast :
week 1 = actual demand - forecast
= 65 - 65
=0
week 2 = 66 - 65 = 1
week 3 = 70 - 65.5 = 4.5
week 4= 58 - 67.75 = -9.75
week 5 = 63 - 62.88 = 0.12
week 6 = 54 - 62.94 = -8.94
now, we ignore the -negative sign since we want absolute error.
Then we divide each difference by actual demand:
week 1 = 0/65 = 0
week 2 = 1/66 = 0.015
week 3 = 4.5/70 = 0.064
week 4 = 9.75/58 = 0.168
week 5 = 0.12/63 = 0.002
week 6 = 8.94/54 = 0.166
adding all: 0 + 0.015 + 0.064 + 0.168 + 0.002 + 0.166 = 0.414
diving the sum by total no. of weeks = 6
0.414/6 = 0.069
this is the mean absolute error percentage, we multiply it by 100 to represent it in terms of percentage = 0.069*100 = 6.9%
MAPE = 6.9%
c) the MAPE is 6.9% which means the mean error between the forecast and actual demand for 6 weeks is 6.9%.