In: Operations Management
Roberta’s Auto Repairs averages 2.5 hours per repair, exponentially distributed. On average 2.1 customers arrive per eight-hour day. HINT: To calculate the measures per day, convert the service time (number of hours) to service rate per day. |
a. |
Calculate the average number of automobiles that are waiting to be fixed. (Round your answer to 2 decimal places.) |
Number of automobiles |
b. |
Calculate system utilization. (Round your answer to the nearest whole percent, but do not type the percent sign.) |
System utilization | % |
c. |
Calculate the amount of time during a day that Roberta is not working on a repair. (Round your answer to 2 decimal places.) |
Amount of time | hours |
d. |
Calculate the probability of two or more repairs in the system. (Do not round intermediate calculations. Round your answer to 4 decimal places.) |
Probability |
(a) The average number of automobiles that are waiting to be fixed is 1.26 automobiles.
(b) System Utilization - 0.66
(c) The amount of time during a day that Roberta is not working on a repair is 2.72 hours.
(d) The probability of two or more repairs in the system is 0.4306.