Question
In: Operations Management
Customers arrive at the rate of 100 per hour. The ticket seller averages 30 seconds per...
Customers arrive at the rate of 100 per hour. The ticket seller averages 30 seconds per customer. What is the average customer time in the system?
Solutions
Expert Solution
| Arrival rate (λ) | 100 | customers per hour | ||
| Service rate (μ) | 3600/30 | 120 | customers per hour | |
| Ws = Average time spent in the system (waiting + service time) | ||||
| Ws = 1/(μ - λ) | ||||
| Ws = 1/(120-100) | Ws = 1/20 | Ws = 0.05 | hours | |
| Ws = 3 minutes | ||||
keosha answered 2 years agoRelated Solutions
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