In: Operations Management
Evaluate the performance of the ceo of FedEx from the perspective of (a) stockholders, (b) employees, (c) customers, and (d) suppliers. What does this evaluation tell you about the ability of the ceo and the priorities that he or she is committed to?
Performance of CEO of fedEx
Fred Smith graduated from Yale University with majors in economics
inmate 1960. He found the world's first overnight delivery company
called FedEx and changed the transportation industry forever. He
believes that it is absolutely necessary to innovate in order to
survive. He studied the air freight industry for several years
which impressed investors because of which he manage to raise
dollar 81 million in loans and equity investment in the year 1972.
Because of rapidly increasing fuel prices cost surpassed revenue
leading to loss of more than 1 million dollar a month. Latter on
with aggressive ad campaign company generated profit in the year
1976 by 1999 the FedEx company became world number one over night
shift delivering more than 3 million packages to nearly 210
countries each working day. this Show that fred Smith is truly
innovative visionary and his work displayed extraordinary
enterpreneurial talent . Fred Smith believe that fair treatment
instills company loyalty and company loyalty always pays off