Discuss buyer concerns that you, as a customer, have raised to a
salesperson when completing a purchase. (ie: product, service,
source, time, price).
a) How did the salesperson deal with the different types
of resistance/denials (ie: direct, indirect)? Be specific
please.
b) Did you feel that the salesperson did an effective
job of dealing with the objections/concerns? Why or Why not? Be
specific please.