Question

Effective Business Communication in Business Communication for Success.

Write an essay summarizing the key features of business communication, as opposed to ordinary, everyday communication.

Answer 1

Business communication is sharing of information between people within an enterprise that is performed for the commercial benefit of the organisation.

Features of business communication-

1. Conciseness - In business communication whatever one has to say should be very brief, to the point, concise. A brief message saves time and expenses for both sender and receiver.

2. Clarity - To ensure clarity the message should be presented in a very simple manner. One should use accurate, simple and familiar words and short sentences.

3. Simplicity - As far as possible, information should be conveyed to others in a very simple and direct manner. To attain simplicity, simple words and sentences should be used. Complex sentences should be avoided.

4. Accuracy - It is very important to maintain accuracy in business communication. Inaccurate expressions may hamper he effect of business communication. Accuracy in terms of information, facts, figures, grammar, spellings needs to be maintained.

5. Consideration - Consideration refers to the receiver. What we are going to convey should be understandable from the receiver's point of view. While selecting subject matter and medium of communication, receiver's emotions, sentiments, needs and interests should be kept in mind.