Question

In: Operations Management

1. Explain what is meant by- external competitiveness, internal consistency, and individual considerations. 2. Explain how...

1. Explain what is meant by- external competitiveness, internal consistency, and individual considerations.

2. Explain how you feel about each of the three concepts. Are they important or unimportant in the establishment and/or maintenance of good government. Why?

Solutions

Expert Solution

  1. External Competitiveness: There are two organizing concepts, External competitiveness, and internal consistency. External competitiveness is an organizing concept, which discusses the pay scales in an organization, compared to other competitor’s pay scales. This concept is very important as it is essential to maintain a good pay structure equivalent to competition otherwise; it can lower the moral of the staff and reduce sales, revenues, and profits. The ability to find and retain new staff will be very difficult. It is critical for an organization to have a pay scale in parity with the market standards. This can be achieved by regular survey of the market trends in term pay scales and the management can link it to performance-based incentives.

  1. Internal Consistency: Internal consistency reliability measures the efficiency of a test or survey in delivering accurate results. It is a reliability measure. Many statistical tools are available to measure reliability, for example, Cronbach’s alpha. It is important to measure the efficiency of the activities initiated and the accuracy in reporting. This is an important tool to test how well various items measuring different constructs deliver consistent scores.

According to me, it is an important tool to measure the efficiency and effectiveness of various statistical tools and tests used to measure the consistency of activities in an organization; if all measures on test give the same results, the test has internal consistency reliability.

  1. Individual considerations: Individual consideration is the amount of coaching and mentoring a leader actually does to maximize the individual’s performance. It also involves listening to the concerns of the follower and addresses his needs.

Coaching, mentoring, and the leader’s attitude is critical in getting individuals to achieve their best. This is important in an organization and good governance as handholding and mentoring ensure good work results, improves performance, and motivates individuals to give their best. Many studies prove a direct correlation between individual considerations and employee performance.


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