•The regional director of KFC is very interested in your article and asked you to do...

•The regional director of KFC is very interested in your article and asked you to do a CRM planning for the company for the next 3 years.

•Please use what you have learned in CRM planning and propose 1) a strategy goal; 2) key actions; 3) complementary changes

Expert Solution

Rahul Sunny answered 9 months ago

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