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In: Operations Management

Describe the five step communications process. Explain and give an example of at least three barriers...

Describe the five step communications process. Explain and give an example of at least three barriers to effective communications. Explain several different channels of communication.

Solutions

Expert Solution

Following are the five steps of communication process-----------

1. A sender encodes the information.

2. The sender selects a channel of communication by which to send the message.

3. The resciver rescive the messages.

4. The receiver decodes the messages.

5. The receiver may provide feedback to the sender.

Following are the three barrier of effective communications--------

1. Physical barrier----it causes due to poor lightening, background noise during the communication and the temperature that are too hold or too cold.

2. Language-----It is difficult to understand the language if the people are from different religion, or from different generation.

3. Physiological barriers-------it causes causes barrier in the communication due to ill health, poor eyesight and hearing difficulty and pain.

Following are the differennt channels of communication--------

1. face to face communication, electronic channel, mobile communication, written messages and also broadcast media.


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