Question

In: Accounting

how to deliver effective communications to governance players?

how to deliver effective communications to governance players?

Solutions

Expert Solution

Following are the ways to deliver effective communication to governance players-

1.Identify the desired outcome- we should be clear on the wish to convey, whats the outcome we desire and message to be given.We have to evaluate the end result and have to filter the message by removing unnecessary content.

2.Choose the best mode of communication-

End result greatly impacts by mode of communication adopted be it oral, verbal or written.We have to cautiously adopt based on context like written is most favorable in legal communication.

3.Consider your tone- tone is more important than message itself, harsh tone can undermine a positive message or gentle tone can take away the seriousness of disciplinary message.

4. Identify potential barriers like existing beliefs, biases and cultural differences.

5.Understanding check-Nodding,facial expression and body language needs to possessed by both sides in order to understand if the message is properly received.

6.Ask for feedback-For complicated or important message ask for feedback on what you have said and listen without interrupting.


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