Question

– A low-cost furniture company relies on its customers to assemble their products.

Give some examples in which the company is not fulfilling the “Duty of Care” liability and

Negligence. Explain the differences.

Answer 1

Business firms just like the ones mentioned in our case (i.e. furniture company) get the required fuel for existence and well functioning from the services they offer to their customers. Failing to do so can impact their business, as there can be multiple aspects if a business is having an intention. We here will compare and see what makes the difference for care, liability, and Negligence.

Back to the title of discussion - examples when a furniture company does these activities -

• Giving the right information to the customers or buyers, asking them more questions to understand their need and suggest the best suitable product comes under the caring part also to provide after-sales services to any damage with related T&C also is an act of care
• Liability: anything performed under the part of one's job can be termed as a liability which possibly could be showcasing the furniture goods, to handle the customer query, to give better customer experience and to make a furniture item that stands on its commitment are acts under liability
• Negligence: while working with wood we take care of moisture and temperature otherwise there can be wear and tear possible. If someone ignores these factors while working he is showcasing the act of negligence. failing to warn your customers about the dos and don ts regarding the furniture is also an act of negligence.

Finally, what these terms hold and how they can be differentiated -

• Care: to perform an activity with utmost caution to avoid any risk
• Liability: your duty or work is your liability as you are committed to performing a set of activity
• Negligence: It is just a lack of responsibility

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