In: Operations Management
Exercise 12.1: Empowerment Profile
Step 1
Complete the following questionnaire. For each of the following items, select the alternative with which you feel more comfortable. While for some items you may feel that both (a) and (b) describe you or neither is ever applicable, you should select the alternative that better describes you most of the time.
When I have to give a talk or write a paper, I . . .
________
Base the content of my talk or paper on my own ideas.
________
Do a lot of research, and present the findings of others in my paper or talk.
When I read something I disagree with, I . . .
________
Assume my position is correct.
________
Assume what’s presented in the written word is correct.
When someone makes me extremely angry, I . . .
________
Ask the other person to stop the behavior that is offensive to me.
________
Say little, not quite knowing how to state my position.
When I do a good job, it is important to me that . . .
________
The job represents the best I can do.
________
Others take notice of the job I’ve done.
When I buy new clothes, I . . .
________
Buy what looks best on me.
________
Try to dress in accordance with the latest fashion.
When something goes wrong, I . . .
________
Try to solve the problem.
________
Try to find out who’s at fault.
As I anticipate my future, I . . .
________
Am confident I will be able to lead the kind of life I want to lead.
________
Worry about being able to live up to my obligations.
When examining my own resources and capacities, I . . .
________
Like what I find.
________
Find all kinds of things I wish were different.
When someone treats me unfairly, I . . .
________
Put my energies into getting what I want.
________
Tell others about the injustice.
When someone criticizes my efforts, I . . .
________
Ask questions to under-stand the basis for the criticism.
________
Defend my actions or decisions, trying to make my critic understand why I did what I did.
When I engage in an activity, it is very important to me that . . .
________
I live up to my own expectations.
________
I live up to the expectations of others.
When I let someone else down or disappoint them, I . . .
________
Resolve to do things differently next time.
________
Feel guilty, and wish I had done things differently.
I try to surround myself with people . . .
________
Whom I respect.
________
Who respect me.
I try to develop friendships with people who . . .
________
Are challenging and exciting.
________
Can make me feel a little safer and a little more secure.
I make my best efforts when . . .
________
I do something I want to do when I want to do it.
________
Someone else gives me an assignment, a deadline, and a reward for performing.
When I love a person, I . . .
________
Encourage him or her to be free and choose for himself or herself.
________
Encourage him or her to do the same thing I do and to make choices similar to mine.
When I play a competitive game, it is important to me that I . . .
________
Do the best I can.
________
Win.
I really like being around people who . . .
________
Can broaden my horizons and teach me something.
________
Can and want to learn from me.
My best days are those that . . .
________
Present unexpected opportunities.
________
Go according to plan.
When I get behind in my work, I . . .
________
Do the best I can and don’t worry.
________
Worry or push myself harder than I should.
Step 2
Score your responses as follows:
Total your (a) responses: ___________
Total your (b) responses: ___________
Reflect on the overall pattern of your a) and b) responses.
Step 1
Complete the following questionnaire. For each of the following items, select the alternative with which you feel more comfortable. While for some items you may feel that both (a) and (b) describe you or neither is ever applicable, you should select the alternative that better describes you most of the time.
It usually turns out to be more interesting and challenging that it seemed at first
Do a lot of research, and present the findings of others in my paper or talk.
When I read something I disagree with, I .will review again
________
Assume my position is correct
To take over the role and responsibilities of aparticular job
Assume what’s presented in the written word is correct.
When someone makes me extremely angry, I . . . Whenever someone turns on you, there’s one thing you can do that, almost immediately, will emotionally protect you. If, that is, you can do it immediately. And this little recognized mode of self-defense should work whether your hair-trigger reaction is feeling hurt, guilty, devalued, distrusted, disrespected, rejected, offended, insulted—or whatever.
Ask the other person to stop the behavior that is offensive to me.
Something that we struggle with daily, that eats us up and causes stress and anger: annoying people.
Say little, not quite knowing how to state my position.
When I do a good job, it is important to me that . . .
Most candidates find this question overwhelming, says Michele Mavi, director of content development, internal recruiting, and training for the hiring agency Atrium Staffing.
The job represents the best I can do.
what you need them to do when they are in the job. What will a high performer in this job achieve, and how are they likely to do that? What kind of
Others take notice of the job I’ve done.
When I buy new clothes, I . . .
Our higher-ups, however, meet with clients more often and want to convey a certain image, so they dress in more formal, though usually super-fashionable, business wear — suits and ties or, for the women, skirts or dressy pants and heels.
Buy what looks best on me.
The white shirt is a must have for this season, especially when dressing for work. There is one at every price and one shirt option for every day of the working week .
Try to dress in accordance with the latest fashion.
When something goes wrong, I . . .rectify as early as possible
Try to solve the problem.
Understand the situation
Try to find out who’s at fault.
As I anticipate my future, I . . .
Will rectify as early as possible
Am confident I will be able to lead the kind of life I want to lead.
When my wants are completed
Worry about being able to live up to my obligations.
When examining my own resources and capacities, I . . .
Cant live in obligations
Like what I find.
I will use it
Find all kinds of things I wish were different.
When someone treats me unfairly, I don’t react unnecessarily
Put my energies into getting what I want.
Till I succeed
Tell others about the injustice.
When someone criticizes my efforts, I . . .try to explain again and again
Ask questions to under-stand the basis for the criticism.
What does it fells
Defend my actions or decisions, trying to make my critic understand why I did what I did.
When I engage in an activity, it is very important to me that . . .
Will help me
I live up to my own expectations.
Yes
I live up to the expectations of others.
When I let someone else down or disappoint them, I . . .
Will try again
Resolve to do things differently next time.
Till it is resolved
Feel guilty, and wish I had done things differently.
I try to surround myself with people .
With whome im comfortable
Whom I respect.
Everyone
Who respect me. - who think im worth of it
I try to develop friendships with people who . . .
Are alike me
Are challenging and exciting
Yes
Can make me feel a little safer and a little more secure.
I make my best efforts when . . .
Necessary
I do something I want to do when I want to do it.________ when needed
Someone else gives me an assignment, a deadline, and a reward for performing.
When I love a person, I . . .
Love whole heartedly
Encourage him or her to be free and choose for himself or herself.
Their partner